Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Guzman

Brooklyn,NY

Summary

Reliable Medical Support professional who assists with office operations and physician support by gathering patient information.

Overview

9
9
years of professional experience

Work History

Medical Assistant

Dock Medical
08.2022 - 04.2024
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.

Medical Receptionist

Kamin Health Crown Heights Urgent Care
12.2021 - 08.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor

Teachers Aide

Friends Of Crown Heights Educational Center Inc.
11.2021 - 08.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Maintained safety and security by overseeing students in recess environments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported student learning objectives through personalized and small group assistance.

Patient Care Coordinator

Rishavena Home Health Care Agency
04.2015 - 10.2015
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Education

Clinical Medical Assistant Certificate -

Access Careers
07.2020

GED Diploma -

LaGuardia Community College
06.2017

Skills

  • Fluent in English and Spanish
  • Microsoft proficiency (Powerpoint, Excel, Word)
  • 5 Customer Service
  • Patient Scheduling

Timeline

Medical Assistant

Dock Medical
08.2022 - 04.2024

Medical Receptionist

Kamin Health Crown Heights Urgent Care
12.2021 - 08.2022

Teachers Aide

Friends Of Crown Heights Educational Center Inc.
11.2021 - 08.2022

Patient Care Coordinator

Rishavena Home Health Care Agency
04.2015 - 10.2015

GED Diploma -

LaGuardia Community College

Clinical Medical Assistant Certificate -

Access Careers

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Catherine Guzman