Catherine Halstead
Summary
- Outgoing and people-oriented. Energetic, organized, dependable, fast learner, tech-savvy, adaptable, empathetic, conversant in American Sign Language and some Spanish
- Professional healthcare assistant with substantial experience in patient care and support. Known for effective collaboration with medical teams and adaptability to changing needs. Skilled in administering basic medical procedures, monitoring patient conditions, and providing compassionate care. Valued for reliability, strong communication skills, and results-driven approach.
- Diligent food server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Student Nurse Assistant
St. Joseph's Health Hospital
05.2023 - Current
- Enhanced patient comfort by providing compassionate care and assisting with daily living activities
- Improved patient safety by closely monitoring vital signs and promptly reporting any concerns to the nursing staff
- Promoted a positive healing environment by maintaining a clean, organized, and welcoming patient area
- Contributed to efficient healthcare delivery by accurately documenting patient information in electronic medical records
- Completed clinical rotations on orthopedic, medical-surgical, psychiatric, and cardiac units, gaining hands-on experience in patient care, medication administration, wound care, telemetry monitoring, and therapeutic communication. Worked with diverse patient populations, including those recovering from surgeries, managing chronic illnesses, and coping with mental health conditions, while developing strong clinical judgment and time management skills.
Server
Cracker Barrel Restaurant
05.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Company Secretarial Assistant
IronWood Technologies Inc.
09.2018 - 09.2023
- Contributed to the development of an efficient office environment through continuous improvement initiatives.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Scheduled appointments and conducted follow-up calls to clients.
- Assisted coworkers and staff members with special tasks on daily basis.
Event Production Specialist
Syracuse University
04.2021 - 06.2021
- Assisted with event setup at the JMA Wireless Dome, including preparing seating arrangements, setting up equipment, organizing materials, and ensuring venue readiness. Collaborated with team members to meet tight deadlines and support smooth event operations in a fast-paced environment.
- Fabricated and assembled products based on customers' specifications.
- Met customer demand by working extra shifts and consistently exceeding production quotas.
Sales Associate
Delta Sonic Car Wash Systems
08.2020 - 01.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
Model and Actor
AMS Models & Talent
03.2012 - 12.2015
- Learned scripts to understand characters' relationships and develop role interpretations
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues
- Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures
- Studied scripts to successfully portray characters in dramas and comedies
- Attended various auditions with 85% success rate
Education
Associate of Science - Liberal Arts And Sciences
Onondaga Community College
Syracuse, NYBachelor's of Nursing -
Le Moyne College
Syracuse, NY12-2025
Associate of Science - Nursing
St. Joseph's College of Nursing
Syracuse, NY05-2025
High School Diploma -
Christian Brothers Academy
Syracuse, NY06.2021
Skills
- Active listening
- Taking Vital Signs
- Patient assessments
- Reading comprehension
- Calm Under Stress
- Team Collaboration
- People Skills
- Critical Thinking
- Patient advocacy
- Confidentiality compliance
Accomplishments
- Inducted into the Brother Adolphus Honor Society by Mrs. Debra Brillante (April 2021)
- Christian Brother's Academy high honor roll
- Le Moyne College Dean's List
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- NY Driver's License
Languages
English
Native or Bilingual
American Sign Language
Full Professional
Spanish
Limited Working
Timeline
Student Nurse Assistant
St. Joseph's Health Hospital
05.2023 - Current
Server
Cracker Barrel Restaurant
05.2023 - Current
Event Production Specialist
Syracuse University
04.2021 - 06.2021
Sales Associate
Delta Sonic Car Wash Systems
08.2020 - 01.2021
Company Secretarial Assistant
IronWood Technologies Inc.
09.2018 - 09.2023
Model and Actor
AMS Models & Talent
03.2012 - 12.2015
High School Diploma -
Christian Brothers Academy
Associate of Science - Liberal Arts And Sciences
Onondaga Community College
Bachelor's of Nursing -
Le Moyne College
Associate of Science - Nursing
St. Joseph's College of Nursing
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