Catherine Hanley

Aid in daily operational tasks and the dispensing of medications under the supervision of pharmacists.

• Safety and Privacy: Provided exceptional customer service while ensuring compliance with HIPAA confidentiality.
• Quality Insurance: Maintained and reported accurate prescription information and insurance records.
• Inventory Management: Assisted with stock orders, returns, and inventory preparation.

Supervised and implemented operational tasks, including merchandising, while prioritizing excellent customer service.

• Customer Service: Assisted customers and ensured a safe and clean environment.
• Leadership: Trained, supported, and mentored store associates in daily operational tasks.
• Inventory Management: Completed merchandising tasks, processed inventory acceptance and stocking, and conducted regular inspections to remove or rotate inventory.
• Cash Management and Reconciliation: Managed cash register operations including counting and reconciling cash, preparing deposits, and creating change orders to maintain the change fund.

Managed restaurant operations and enforced brand standards to deliver exceptional customer service.

• Accuracy: Ensured accuracy in food preparation and financial transactions.
• Safety and sanitation: Maintained clean workspace and performed daily checks for product outdates.
• Leadership: Took accountability for and successfully resolved customer service errors in collaboration with team.
• Self-Sufficient: Successfully operated the restaurant single-handedly for extended periods of time amidst limited staff availability.

Supervised and ensured the safety, growth, and general well-being of children while leading them through a variety of activities.

• Childcare: Provided guidance and support in completing homework while facilitating engaging experiences.
• Safety and Empathy: Ensured adherence to safety guidelines and provided emotional support.
• Conflict Resolution: Supported children in navigating disagreements and fostering personal responsibility.