Catherine Hawk
Blue Ridge Area Food Bank (Qualified Staffing)
ELKTON,Virginia
2
years of professional experience
Detail-oriented administrative assistant with experience in managing confidential records, facilitating office operations, and enhancing team collaboration. Proven ability to streamline processes and improve communication, contributing to a more efficient workplace.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Receptionist & Office Assistant
1 Month- Greeted visitors and volunteers and directed them to the appropriate individual or location.
- Answered phone and provided applicable resources and information and/or transferred to appropriate staff person.
- Facilitated requests for emergency food boxes by providing resources and referrals to partner pantries, ensuring individuals received timely assistance.
- Aided individuals and/or businesses with walk-in food or financial donations, including weighing food donations, and recording and providing receipts for food and monetary donations.
- Executed various tasks to support team operations.
Administrative Assistant
- Welcomed students, staff, and visitors at the front office.
- Managed confidential student records promptly, ensuring accuracy by following up with school divisions for missing information.
- Tracked daily student attendance and generated reports in student database.
- Addressed employee requests and provided answers to inquiries, supporting effective communication within the organization.
- Ensured that the front office was maintained according to established procedures and building upkeep.
- Managed the preparation and distribution of mail and packages for staff and students.
Temporary-Receptionist
2 Months- Welcomed customers to enhance service experience.
- Processed customer payments (cash, checks, credit cards) via phone and in-person, ensuring accurate transactions and customer satisfaction.
- Answered phones and directed calls.
- Provided administrative support to maintain efficient office operations and assist team members.
- Maintained electronic and paper filing system
- Contacted customers for account balance inquiries.
- Supported salesperson and other office staff.
- Performed data entry for car inventory, repair work, banking, accounts payable/receivables, and vendor accounts, contributing to organized and accessible records.
Temporary-Administrative Assistant Campus Police
6 Months- Coordinate and prioritize appointments, meetings, events for Chief and Campus Police Office.
- Manage incoming communication, ensuring messages are relayed promptly and accurately.
- Maintain organized filing systems, both physically and digitally.
- Maintain fiscal integrity and accountability that all line items are within balancing totals.
- Reconcile weekly credit card invoices from bank.
- Responsible for input of Parking Tickets and reporting every two weeks to student accounts for payment by students.
- Make note to student file of any tickets that have been appealed, voided, or dismissed. Notify student accounts of any tickets that need adjustments made.
- Review and process daily any Parking Passes that need to be approved and issued. These can be for students, employees, contractors, etc.
- Keep an updated temporary Parking Pass Log. This is used when a parking pass is used for a day or two to park on campus. It is not to be used for long-term parking.
- When needed take minutes for Student Life/Weekly Direct Reports Meeting,
- Take meeting minutes as needed for Student Life/Full Staff Monthly Meeting,
- Fill in as needed for the Student Life Office Coordinator in her absence.
- Ensured suitable meeting spaces were secured for events.
Patient Care Representative
4 Months- Coordinated appointment scheduling for multiple providers, optimizing patient flow and reducing wait times.
- Assisted patients with inquiries, demonstrating strong communication skills and enhancing patient satisfaction.
- Processed patient registrations and insurance verifications efficiently to ensure accurate data entry.
- Managed electronic health record updates, ensuring compliance with privacy regulations and data accuracy.
- Collect co-pays, and other outstanding balances via credit card, checks or cash.
- Maintain in-house cash bank and reconcile and confirm cash drawers and end-of-the day.
- Adhere to HIPAA, Medicare, and other Agency Guidelines.
Education
No Degree - EKG Technician Certification
Skills
Appointment scheduling
Scheduling
Appointment scheduling
Customer/Client relations
Client relations
Administrative support
Office administration
Front desk management
Reception desk management
Mail management
Mail distribution
Document management
File management
Polished presentation
Records organization
Meeting coordination
Event coordination
Office supply management
Travel management
Travel planning
Travel arrangements
Financial recordkeeping
Payment processing
Payment processing support
Data privacy compliance
Microsoft office
Word processing
Inventory management
Supply management
Supply procurement
Time management
Multitasking skills
Attention to detail
Problem-solving
Business communication
Communication skills
Team collaboration
Conflict management
Professional demeanor
Calm demeanor
Professional demeanor
Meticulous and organized
Service-oriented mindset
Customer service
Organizational skills
Administrative support
Inventory management
Records organization
Supply management
Timeline
Receptionist & Office Assistant
Blue Ridge Area Food Bank (Qualified Staffing)
11.2025 - 12.2025Read More
Administrative Assistant
Encircle – Minnick Schools (Qualified Staffing)
10.2025 - 10.2025Read More
Temporary-Receptionist
Auto Dealz (Qualified Staffing)
08.2025 - 10.2025Read More
Temporary-Administrative Assistant Campus Police
Bridgewater College (Qualified Staffing)
02.2025 - 08.2025Read More
Patient Care Representative
Sentara Medical Office Building
04.2024 - 08.2024Read More
Blue Ridge Community College
No Degree from EKG Technician Certification
Read More