Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Hernandez

Madera,CA

Summary

Motivated and reliable college student pursuing a bachelor's degree, set to enter Fresno State as a junior in the upcoming Spring semester. Eager to secure employment to gain valuable professional experience alongside academic studies. Highly adaptable, organized, work well with others, and committed to maintaining a balance between work commitments and educational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Soccer Coach

Matilda Torres High School
09.2022 - Current
  • Set up games and practice times and communicated details to players
  • Organized and maintained sports equipment to keep top-quality gear in stock for players
  • Developed team policies, safety procedures, and conduct standards for athletes
  • Planned and directed team building activities and exercises
  • Conducted post-game analysis to gain insights and revise tactics.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.

Sales Representative

Sunrun
03.2021 - 04.2022
  • Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
  • Conducted market research to identify new sales opportunities and customer needs.
  • Collaborated with cross-functional teams to create tailored solutions for clients.
  • Trained and mentored junior sales staff on best practices and product knowledge.

Waitress

IHOP
05.2020 - 05.2021
  • Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods
  • Recorded or memorized orders for each table and entered into pos system
  • Communicated with guests regarding special requests, allergy issues, and other dietary restrictions
  • Explained daily menu offerings, seasonal items and recommended options based on customer preferences
  • Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments
  • Trained new servers in company values, culture, and policies
  • Observed all safety and sanitation requirements for food preparation and handling
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Food Runner

Heirloom
10.2019 - 04.2021
  • Delivered food orders promptly to ensure high customer satisfaction.
  • Assisted kitchen staff in maintaining cleanliness and organization of workstations.
  • Mentored new food runners on best practices for efficiency and service standards.
  • Trained team members on menu items and proper food handling techniques.

Brand Representative

Abercrombie & Fitch
11.2019 - 01.2020
  • Maintained brand and product knowledge to anticipate questions about products and provide thoughtful responses
  • Outfitted customers by suggesting key looks and latest trends based on customer's individual style and buying interest
  • Understood brand and products completely, answered questions of salespersons and customers, and trained fellow team members
  • Displayed eye-catching merchandise in optimum quantities and coordinated precise material flow from stockroom.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.

Hostess

Perkos Cafe
03.2019 - 10.2019
  • Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times
  • Reviewed and periodically updated seating chart to reflect open and occupied seating
  • Delivered or collected final bill and processed cash and credit card payments
  • Answered incoming calls and provided information regarding hours of operation, location, and menu items
  • Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Cashier

Kebab Grill
04.2018 - 02.2019
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
  • Processed cash register transactions by inputting product costs and giving back change
  • Adhered to all cash handling policies and procedures.

Education

High School Diploma -

Madera Community College
Madera, CA
07.2025

High School Diploma - undefined

Madera High School
Madera, CA
06.2019

Skills

  • Training and mentoring
  • Proficient in Microsoft, Word, Google spreadsheets, PowerPoint
  • Team Building
  • Performance improvement
  • Network development
  • Up selling
  • Team management
  • Motivational leadership style
  • Organization skills
  • Telephone skills
  • Verbal and written communication

Certification

  • Certified CPR, AED

Languages

Spanish

Timeline

Soccer Coach

Matilda Torres High School
09.2022 - Current

Sales Representative

Sunrun
03.2021 - 04.2022

Waitress

IHOP
05.2020 - 05.2021

Brand Representative

Abercrombie & Fitch
11.2019 - 01.2020

Food Runner

Heirloom
10.2019 - 04.2021

Hostess

Perkos Cafe
03.2019 - 10.2019

Cashier

Kebab Grill
04.2018 - 02.2019

High School Diploma - undefined

Madera High School

High School Diploma -

Madera Community College

Similar Profiles

CREATE PROFILE