- Environmental Conservation Projects
Catherine Hidalgo
Pittsburg,CA
Summary
Results-driven manager skilled in team leadership, customer service, and staff training. Proven ability to enhance workflow efficiency, optimize resource allocation, and improve team performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asistente Manager
Arco Ampm
Concord, CA
07.2024 - Current
- Managed daily operations to ensure efficient workflow and optimal team performance.
- Implemented training programs for new staff, enhancing onboarding process efficiency.
- Coordinated inventory management processes, reducing stock discrepancies and improving accuracy.
- Analyzed customer feedback to identify service improvements and enhance customer satisfaction.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
Grupo REPSOL
LIMA PERU
02.2021 - 11.2023
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Led cross-functional teams to enhance project execution and workflow processes.
- Managed resource allocation, ensuring optimal use of materials and labor.
- Streamlined communication between departments to foster collaboration and information sharing.
- Conducted regular performance reviews, providing feedback for continuous improvement.
- Established safety protocols that exceeded industry standards, promoting a safe work environment.
JEFA DE TURNO
MERCADONA
MADRID SPAIN
02.2017 - 07.2020
- Supervised daily operations to ensure optimal staff performance and customer satisfaction.
- Trained and mentored team members on company policies and best practices.
- Implemented inventory management strategies to reduce waste and enhance stock accuracy.
Education
No Degree - ENFERMERIA
INSTITUTO SANCHEZ CARRION
LIMA PERU03-2002
High School Diploma -
CESAR VALLEJO
LIMA PERU12-2001
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Cross-functional teamwork
- Marketing
- Performance evaluations
- Business administration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
Affiliations
- International Council of Nurses
Certification
- [Area of certification] Training - [Timeframe]
Interests
Timeline
Asistente Manager
Arco Ampm
07.2024 - Current
Manager
Grupo REPSOL
02.2021 - 11.2023
JEFA DE TURNO
MERCADONA
02.2017 - 07.2020
No Degree - ENFERMERIA
INSTITUTO SANCHEZ CARRION
High School Diploma -
CESAR VALLEJO