Catherine Johnson
Prosper,TX
Summary
Driven by a passion for fashion and customer satisfaction, I leveraged my product knowledge and excellent communication skills at Stitch Fix to significantly enhance client relationships and repeat business. My ability to multitask and keen attention to detail ensured high-quality service across roles, fostering teamwork and collaboration that propelled positive outcomes.
Overview
11
11
years of professional experience
Work History
Stitch Fix Stylist
Stitch Fix
01.2016 - 07.2016
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Front Desk and Kids Club Supervisor
Express Fitness
11.2005 - 07.2007
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Evaluated employee performance regularly, providing constructive feedback for improvement when necessary.
- Coordinated with other department supervisors to ensure smooth integration of services throughout different areas of the facility.
Education
Bachelor of Arts - Liberal Studies
California State University of San Bernardino
San Bernardino, CA06.2004
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Fashion Knowledge
- Organization
- Brand familiarity
Timeline
Stitch Fix Stylist
Stitch Fix
01.2016 - 07.2016
Front Desk and Kids Club Supervisor
Express Fitness
11.2005 - 07.2007
Bachelor of Arts - Liberal Studies
California State University of San Bernardino