Catherine Liekhus
Amarillo TX 79106
Summary
Dynamic coordinator with a robust background in managing departmental operations and leading cross-functional initiatives. Known for effective communication and collaborative decision-making, driving strategic plans that align with organizational goals and enhance client satisfaction.
Overview
25
25
years of professional experience
Work History
Coordinator of Authority Services
Texas Panhandle Centers
Amarillo, TX
04.2014 - Current
- Managed operations across several departments, including Service Coordination, PASSR, CFC-PASHAB, Enhanced Community Coordinator, and clerical teams, to enhance productivity. Directed departmental activities for Service Coordination, PASSR, CFC-PASHAB, Enhanced Community Coordinator, and clerical areas, fostering collaboration and efficiency.
- Led initiatives of several committees, including the Human Rights Committee, Community Resource Coordination Group, and Intellectual Developmental Disability Committee.
- Oversaw the execution of State Audits and the generation of comprehensive reports. Directed the preparation of State reports to enhance operational transparency.
- Utilized SharePoint, TMHP, and State portals to streamline data access and improve operational efficiency.
- Coordinated multidisciplinary team meetings to streamline communication and enhance person-direct plans.
- Developed and maintained comprehensive project documentation to ensure accuracy and consistency across initiatives.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Directed performance management systems to evaluate employee effectiveness and drive professional development.
- Oversaw budget development and resource allocation to optimize project outcomes and ensure fiscal responsibility.
- Facilitated training programs aimed at enhancing team capabilities and improving overall productivity.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Health Unit Coordinator
Northwest Texas Hospital
Amarillo, TX
06.2001 - 06.2019
- Coordinated patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
- Managed scheduling for medical staff and appointments, optimizing workflow efficiency within the unit.
- Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical teams.
- Monitored inventory levels of medical supplies, coordinating with procurement to maintain adequate stock for patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
Education
Bachelor of Science - Sociology
West Texas A&M University
Canyon, TX12-2013
Skills
- Strong organizational skills
- Service excellence
- Detail-oriented data management
- Collaborative decision-making
Timeline
Coordinator of Authority Services
Texas Panhandle Centers
04.2014 - Current
Health Unit Coordinator
Northwest Texas Hospital
06.2001 - 06.2019
Bachelor of Science - Sociology
West Texas A&M University