Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Machain

Catherine Machain

Fontana,California

Summary

A Dependable, detail-orientated Manufacturing and Customer Service Worker. Achieve production goals, efficienctly perform data entry, and most importantly ability to listen attentively, create professional relationship with callers and cultivating a positive Image of the company.

Overview

7
7
years of professional experience

Work History

Warehouse Picker

Frito-Lay - Rancho Cucamonga
01.2024 - Current
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.

Manufacturing

Ventura Foods
03.2022 - Current
  • Union Environment for Food Safety Facility.
  • Keeping a clean sanitize work station to ensure food safety.
  • Following company guidelines with protection wear before processing food.
  • Update company system with pictures of product weight, data sheet, expiration dates, and running machinery that's processing product and packaging shipment.
  • Set up Sanitize and wash for machinery after each product order.
  • Lab work on food product before running on the machinery.
  • Look over automatic machine for delays/Inquiry.

Warehouse Associate

Ingram Micro
12.2020 - 03.2022
  • Fulfilling the logistics receiving, processing and shipping orders from different customers.
  • Ensure orders to correct shipment department.
  • Auditing Orders by hourly Inspecting Inquiries and counting and matching serial number upon customers request.
  • Confirm expiration date on items.
  • Update inventory with damage products.
  • Prioritize will-call orders and last minute orders fulfilling customer service satisfaction.

Customer Service Associate

Performance Team LLC
02.2018 - 11.2020
  • Taking high volume calls from customers regarding inquiries, providing professional solution and following up to ensure resolution.
  • Data entry, tracking inventory keeping accurate records on system.
  • Receive case from clients upon inquiry and resolve in timely matter with solutions with correct product and deliver information with company's offering.
  • Update daily safety guidelines for employees and frequently report work performance and keeping detail with shipments and accurate quantity.

Education

HS Diploma - General Studies

Citrus High School
Fontana, CA
05.2014

Skills

  • Customer service
  • Food service
  • Time management
  • Computer literacy
  • Microsoft word
  • Communication skills
  • Microsoft excel
  • Bilingual
  • Problem solving

Timeline

Warehouse Picker

Frito-Lay - Rancho Cucamonga
01.2024 - Current

Manufacturing

Ventura Foods
03.2022 - Current

Warehouse Associate

Ingram Micro
12.2020 - 03.2022

Customer Service Associate

Performance Team LLC
02.2018 - 11.2020

HS Diploma - General Studies

Citrus High School

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