Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Interior Organizer
Alana's Organizing
07.2023 - Current
Organizing clients homes and maintaining accurate records of inventory
Following client instruction, delivering corresponding results
Product-oriented with several travel jobs
Shift Lead
Pressed Juicery
05.2021 - Current
Increased sales by 15% through effective customer engagement and product knowledge
Trained new employees on sales techniques, inventory management, and cash handling procedures
Maintained accurate records of inventory and cash deposits
Provided exceptional customer service and resolved customer complaints in a timely and professional manner
Nanny
01.2016 - 01.2021
Had the privilege of nannying children, ages ranging from 6 months to 12 years old
Witnessed milestones and gained knowledge on infant/toddler care
Engaged in play while ensuring the parents wishes for child rearing were met
Delivery Driver
Doordash
01.2020 - 01.2023
Completed over 700 deliveries with a 4.9 rating
Demonstrated excellent time management and self-discipline
Ensured timely and accurate delivery of food orders while maintaining food safety standards
Communicated effectively with customers and resolved any issues in a professional manner
Busser/Server
Chico State Food Court
01.2019 - 01.2020
Maintained cleanliness and organization of dining area
Assisted with food preparation, kept all necessities stocked, served food
Ensured compliance with food safety standards and regulations
Shift Leader
The Niche Ice Cream
01.2016 - 01.2019
As a Shift Leader at The Niche Ice Cream, I was responsible for overseeing daily operations and ensuring the highest level of customer satisfaction
Education
Art, Media, And Design
California State University, San Marcos
San Marcos, CA
AA - Psychology
Folsom Lake College
High School Diploma -
Vista del Lago High School
Skills
Proficient communication skills and a passion for building strong connections
Ability to manage time effectively and prioritize tasks to meet deadlines
Strong leadership skills, experience motivating teams to success
Creative problem solving, passion for finding innovative solutions to challenges
Adaptable and flexible, able to thrive in changing work environments