Catherine Martinez
Tampa,FL
Summary
Customer-oriented sales professional with 4 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paralegal Assistant
ADLG CORPORATION
Tampa, FL
05.2022 - Current
- Responded to client calls and inquiries to deliver applicable information.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Maintained contact with clients regarding case updates or changes in procedures.
Call Center Executive
2CALL
SANTIAGO DE CHILE, CHILE
03.2020 - 04.2022
- Identified opportunities for improvement in customer service processes.
- Responded to customer inquiries, complaints and requests in a timely manner.
- Provided quality customer service via telephone, email and chat.
- Delivered constructive call process feedback.
Retail Sales Associate Cashier
Barbizon BBZ
SANTIAGO DE CHILE, CHILE
01.2018 - 11.2019
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
- Organized merchandise in the store for easy access by customers.
- Operated a cash register to accurately process sales transactions.
Education
High School Diploma -
S. BOLIVAR & G. GARIBALDI
CARACAS, VENEZUELA07-2014
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
UCAB
CARACAS, VENEZUELA Skills
- Document Scanning
- File Organization
- Calendar Management
- Client Communication
- Order and request filing
- Document Control
- Data Management
- Daily docket reports
- Administrative Support
- Administrative assistance
- Client Relations
- Negotiation
Certification
- PARALEGAL CERTIFICATION
Languages
SPANISH
Native/ Bilingual
Italian
Elementary
English
Professional
Timeline
Paralegal Assistant
ADLG CORPORATION
05.2022 - Current
Call Center Executive
2CALL
03.2020 - 04.2022
Retail Sales Associate Cashier
Barbizon BBZ
01.2018 - 11.2019
High School Diploma -
S. BOLIVAR & G. GARIBALDI
Some College (No Degree) - Education of Individuals in Elementary Special Education Programs
UCAB
- PARALEGAL CERTIFICATION
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