Catherine Mas
Miami,FL
Summary
Enthusiastic and eager to contribute to team success through hard work, I pay attention to detail and have excellent organizational skills. I can work independently as well as collaborating with others. I have a clear understanding of any task given, and am motivated to learn, grow, and excel in the industry.
Overview
3
3
years of professional experience
Work History
Barista/Team Leader
Miss Tea
04.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier/Customer Service Associate
Publix
03.2021 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - English Literature/Pre Law
Florida International University
Miami, FL05.2027
Associate of Arts - English Literature
Miami Dade College
Miami, FL05.2024
Skills
- Customer Service
- Communication
- Problem-Solving
- Critical thinking
- Microsoft Excel, Powerpoint, and Word
- Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Barista/Team Leader
Miss Tea
04.2023 - 07.2024
Cashier/Customer Service Associate
Publix
03.2021 - 04.2023
Bachelor of Arts - English Literature/Pre Law
Florida International University
Associate of Arts - English Literature
Miami Dade College
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