Megan Liddell
Washington DC
Summary
Customer service professional with 5+ years of experience in cash handling, client support, and team leadership. Skilled at maintaining financial accuracy, resolving issues, and delivering exceptional service in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista/Team Leader
Starbucks
Washington, DC
01.2018 - 01.2025
- Supervised daily operations, opened/closed store, balanced cash drawers, and reconciled sales.
- Trained and coached staff on POS systems, cash handling, and customer service standards.
- Delivered high-quality service and resolved customer concerns in a high-volume setting.
Security Rover
GardaWorld Security
Washington, DC
01.2023 - 01.2024
- Patrolled properties, performed access control, and maintained accurate incident reports.
- Provided professional customer service while enforcing safety and compliance procedures.
Assistant Researcher/Administrative Support
HH Logistics Planning
Washington, DC
01.2021 - 01.2023
- Coordinated research projects, tracked deadlines, and maintained detailed spreadsheets and reports.
- Handled scheduling, email correspondence, phone communications, and data entry.
Education
Associate of Arts - Fashion Technology
University of The District of Columbia
Washington, DC05-2026
Skills
- Cash Handling & Reconciliation
- Customer Service & Client Relations
- Security & Compliance Procedures
- Leadership & Staff Training
- Data Entry & Recordkeeping
- Time Management
- Problem Solving
- Microsoft 365 & POS Systems
- Attention to Detail & Accuracy
- Professional Communication
Certification
CPR Certified
Timeline
Security Rover
GardaWorld Security
01.2023 - 01.2024
Assistant Researcher/Administrative Support
HH Logistics Planning
01.2021 - 01.2023
Barista/Team Leader
Starbucks
01.2018 - 01.2025
Associate of Arts - Fashion Technology
University of The District of Columbia