Theodore Grandison
Bronx,NY
Summary
Diligent supervisor with solid background in managing operational workflows and leading teams effectively. Proven ability in maintaining high productivity levels and resolving conflicts promptly. Demonstrated skills in team leadership and operational management.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
07.2021 - 07.2023
- Supervised daily store operations to ensure efficient workflow
- Led and supported baristas during shifts
- Opened and closed store, including cash handling and deposits
- Resolved customer concerns and ensured excellent service
- Trained new hires on company standards and safety procedures
- Managed inventory, restocking, and waste reduction
- Enforced company policies and regulations with employees.
Security Supervisor
A & H Security
06.2021 - 07.2023
- Supervised security staff and maintained site security measures
- Conducted training for security personnel on emergency procedures
- Ensured compliance with company policies, OSHA regulations, and safety protocols
- Monitored property entrances and exits to ensure safety
- Responded to incidents and coordinated with law enforcement
- Supervised team of 10 security personnel during shift.
Security Supervisor
Pro Core Security
06.2019 - 05.2020
- Supervised security personnel and enforced safety procedures
- Conducted routine patrols and monitored surveillance systems
- Responded to emergencies and documented incidents
- Supervised team of 12 security personnel during shift.
Maintenance Crew Member
Queens Hospital Center
Queens, New York
05.2015 - 09.2018
- Performed routine facility inspections and maintenance repairs
- Operated power tools and machinery
- Responded promptly to maintenance requests
- Maintained cleanliness and safety of work areas
Education
High School Diploma -
Independence High School
New York, NY06.2018
Skills
- Leadership
- Communication
- Time Management
- Decision Making
- Customer Service
- Team Supervision
- Training & Development
- Safety & Compliance
- Cash Handling
- Computer Literacy
Timeline
Shift Supervisor
Starbucks
07.2021 - 07.2023
Security Supervisor
A & H Security
06.2021 - 07.2023
Security Supervisor
Pro Core Security
06.2019 - 05.2020
Maintenance Crew Member
Queens Hospital Center
05.2015 - 09.2018
High School Diploma -
Independence High School