Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Lissette Puna Vera

VA

Summary

Dynamic shift supervisor with a proven track record in overseeing daily operations and ensuring compliance with company policies. Expertise in problem-solving, effective communication, and training team members to enhance performance and maintain a safe work environment.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

CVScaremark
Annandale, Virginia
02.2025 - Current
  • Supervised daily operations, ensuring adherence to company policies and maintaining operational standards.
  • Monitored inventory levels and ordered supplies to support uninterrupted service.
  • Resolved customer inquiries and complaints, enhancing customer satisfaction through prompt and professional responses.
  • Implemented safety protocols to maintain a secure work environment.
  • Communicated clearly with employees regarding job duties, expectations, and policies.

Representative

Crossmark Merchandising
Springfield, Virginia
01.2023 - 02.2026
  • Coordinated promotional events to elevate product awareness and support sales growth.
  • Managed product displays to improve brand visibility and increase customer engagement.
  • Assisted in inventory management to maintain optimal stock levels and support operational efficiency.
  • Trained new team members on company policies and merchandising standards.
  • Collaborated with store management to optimize layout for customer flow.

Education

Some College (No Degree) - Accounting and Finance

Northern Virginia Community College
Annandale, VA

Skills

  • Team leadership
  • Supervision and leadership
  • Customer service
  • Customer relationship management
  • Inventory management
  • Product merchandising
  • Regulatory compliance
  • Workplace safety
  • Safety equipment
  • Effective communication
  • Problem solving
  • Organizational skills
  • Attention to detail
  • Team collaboration
  • Conflict resolution
  • Dependable and responsible
  • Basic math
  • Leadership
  • Customer relations

Languages

Spanish
Full Professional

Affiliations

  • High School Volunteer

Timeline

Shift Supervisor

CVScaremark
02.2025 - Current

Representative

Crossmark Merchandising
01.2023 - 02.2026

Some College (No Degree) - Accounting and Finance

Northern Virginia Community College
Lissette Puna Vera