Summary
Overview
Work History
Education
Skills
Timeline
Generic

CATHERINE MCBRIDE

Riverdale Park,MD

Summary

To secure a position in grocery retail with a high demand for customer service.

Overview

18
18
years of professional experience

Work History

Food Production Supervisor

Aramark
01.2022 - Current
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Tracked food production levels, meal counts and supply costs.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored food preparation, production and plating for quality control.
  • Set and oversaw weekly and special event menu plans.

Driver

STUDENT SHUTTLE BOWIE
09.2015 - Current
  • Pick up students at designated locations and transport to and from school and other activities within a specific time frame
  • Ensure that all students are safely buckled into seat belts and/or car seats
  • Communicate with parents of students regarding schedule or driver changes
  • Ensure that students get into their drop off points safely

Assistant Manager

7-11 Convenience Store
08.2020 - 01.2022

Assistant Manager

SAVE A LOT FOODS
07.2016 - 04.2020
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to a specified level
  • Assign employees to specific duties
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy
  • Keep records of purchases, sales, and requisitions
  • Enforce safety, health, and security rules
  • Instruct staff on how to handle difficult and complicated sales
  • Complete weekly employee scheduling

Assistant Manager

SAVE, LLC
04.2013 - 07.2016
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Inventory stock and reorder when inventory drops to a specified level
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties
  • Enforce safety, health, and security rules
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Review inventory and sales records to prepare reports for management and budget departments
  • Keep records of purchases, sales, and requisitions.

Front End Supervisor

SAVE,LLC
09.2011 - 04.2013
  • Welcome customers entering establishments
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Establish or identify prices of goods, services or admission, and tabulate bills using POS systems or optical price scanners
  • Assist customers by providing information and resolving their complaints
  • Issue receipts, refunds, credits, or change due to customers
  • Answer customers' questions, and provide information on procedures or policies
  • Process merchandise returns and exchanges
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors or emptying trash cans
  • Stock shelves, and mark prices on shelves and items
  • Request information or assistance using paging systems
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Supervise others and provide on-the-job training
  • Compute and record totals of transactions
  • Compile and maintain non-monetary reports and records
  • Weigh items sold by weight to determine prices
  • Keep periodic balance sheets of amounts and numbers of transaction

Education

High School Diploma -

BLADENSBURG HIGH SCHOOL

Skills

  • Exceptional customer service and employee relations skills
  • Staff Motivation and Discipline
  • Maintaining Clean Work Areas
  • Food Production Management
  • Work Assignments
  • Active Listening
  • Kitchen Staff Management
  • Special Dietary Requirements
  • Safe Work Practices
  • Safety Policies and Procedures
  • Customer Satisfaction
  • Inventory Control
  • Food Storage and Handling
  • Reading Comprehension
  • Employee Performance Reviews
  • Production Preparation
  • Production Standards
  • Manage Schedules
  • Hiring and Onboarding
  • Food Assembly Supervision
  • Customer Needs Assessments
  • Proper Storage Procedures
  • Train Employees
  • Payment Acceptance
  • Cash Register Counting
  • Inventory Accuracy

Timeline

Food Production Supervisor

Aramark
01.2022 - Current

Assistant Manager

7-11 Convenience Store
08.2020 - 01.2022

Assistant Manager

SAVE A LOT FOODS
07.2016 - 04.2020

Driver

STUDENT SHUTTLE BOWIE
09.2015 - Current

Assistant Manager

SAVE, LLC
04.2013 - 07.2016

Front End Supervisor

SAVE,LLC
09.2011 - 04.2013

High School Diploma -

BLADENSBURG HIGH SCHOOL
CATHERINE MCBRIDE