Catherine Mckenzie
Tucson,AZ
Summary
Medical Billing and Coding Specialist with 3 years providing administrative and patient support in home health hybrid work setting. Knowledge of private and government insurance processes and codes. Background in analyzing patient's medical record information to obtain prior authorizations from insurance companies to ensure payment. Proficient in utilizing EHR systems and electronic claims management solutions for claims submissions, corrections and resubmits. Reviewing health records to identify proper diagnosis codes for billing. Looking to grow my skill set.
Overview
18
18
years of professional experience
1
1
Medical Billing and Coding
1
1
Certified Nursing Assistant
Work History
Medical Coding and Billing Specialist
NSI Nursing Service Inc
Tucson, AZ
04.2019 - Current
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Input data into computer programs and filing systems.
- Scanned and uploaded medical records into electronic medical records system.
- Researched and resolved medical record discrepancies.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Certified Nursing Assistant
NSI Nursing Service Inc
Tucson, AZ
06.2005 - Current
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Associate of Applied Science - Health Information Technology
Pima Community College
Tucson, AZ12.2025
Skills
- Data Entry
- Medical Terminology
- Electronic Health Record Applications
- Medical Claims Coding
- Spreadsheet Tracking
- Medical Billing and Collections
- ICD-10 (International Classification of Disease Systems)
- EMR Systems
Certification
- Health Information Technology Medical Billing and Coding - December 14,2021
Accomplishments
- Achieved an insurance settlement in the sum of 36,000.00 through effective documentation, record and claims collections necessary to analyze denial trends. Working in conjunction with legal dept, Administration and Director of Nursing to ensure payment for services rendered.
Affiliations
Member of the American Academy of Professional Coders
Timeline
Medical Coding and Billing Specialist
NSI Nursing Service Inc
04.2019 - Current
Certified Nursing Assistant
NSI Nursing Service Inc
06.2005 - Current
Associate of Applied Science - Health Information Technology
Pima Community College
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