Catherine Meyer
Westerville,OH
Summary
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
14
14
years of professional experience
Work History
Technical Writer, Business Analyst II
JPMorgan Chase
01.2023 - Current
- Present new technology, draft white papers, and other technical documents to complete packages.
- Proven successful working within tight deadlines and a fast-paced environment to rebuild the team documentation for yearly audits.
- Manage the restructuring of Confluence for the Consumer & Community Banking group.
Technical Writer II
Jamf Software
05.2022 - 01.2023
- Worked with multiple Agile teams to create, update, and improve documentation efforts for company products using DITA in Heretto.
- Worked exclusively with the Fed/State RAMP team project to produce the required documentation for government certification.
Program Analyst III
Infoscitex Corporation
05.2021 - 05.2022
- Lead Technical Writer/Editor on an Air Force Vanguard program to migrate all content to SharePoint and GitLab from Confluence archives.
- Created program slick sheets for worldwide commercial disbursement.
Technical Writer
MCR/Oasis
05.2020 - 04.2021
- Led design collaboration efforts by working cross-functionally to create a document repository and converted detailed developer content into knowledge base articles for audiences in ServiceNow.
- Updated the cybersecurity documentation for release per government regulations.
Senior Technical Writer
TCOM, LP
07.2019 - 04.2020
- Led worldwide, multi-million-dollar project to revise the extensive Aerostat technical manuals, standard operating procedures, and other cataloged documentation into a .xml format.
- Developed processes and templates to simplify the implementation of large sections of manual additions.
Contract Associate - Various Titles
TRAX International
03.2010 - 07.2019
- Followed military policies and editorial guidelines to craft thorough, well-written reports for military equipment test results and analyzed developments to update instruction literature for the U.S. military.
Education
Masters in English - Professional Writing -
Northern Arizona University
Flagstaff, Arizona12.2022
Bachelors of Humanities - English -
Northern Arizona University
Flagstaff, Arizona05.2017
Skills
- InDesign
- Database Management
- Instruction & manual Writing
- Instruction Writing
- Creative Cloud
- Graphics Creation
- Project Leadership Experience
- Microsoft Publisher
- Technical Research
- Publication Development
- Effective Writing
Timeline
Technical Writer, Business Analyst II
JPMorgan Chase
01.2023 - Current
Technical Writer II
Jamf Software
05.2022 - 01.2023
Program Analyst III
Infoscitex Corporation
05.2021 - 05.2022
Technical Writer
MCR/Oasis
05.2020 - 04.2021
Senior Technical Writer
TCOM, LP
07.2019 - 04.2020
Contract Associate - Various Titles
TRAX International
03.2010 - 07.2019
Masters in English - Professional Writing -
Northern Arizona University
Bachelors of Humanities - English -
Northern Arizona University
Written Work
- Technical Writer Defined - Redux, 02/13/22 - Tech Whirl Magazine
- Working from Home: A Grand Distraction?, 06/13/21 - Tech Whirl Magazine
Volunteer Experience
- Member of the Lucas County, Ohio Cemetery Historical Association,
- Member of The Daughters of the American Revolution, Worthington, Ohio Chapter
Written Work
- Technical Writer Defined - Redux, 02/13/22, https://techwhirl.com/technical-writer-defined-redux/
- Working from Home: A Grand Distraction?, 06/13/21, https://techwhirl.com/working-from-home-wfh-a-grand-distraction/
Volunteer Experience
- Volunteer for the Lucas County, Ohio Cemetery Historical Association. Transcribing records (1880-1960) for the Calvary Cemetery in Toledo
- Member of The Daughters of the American Revolution, Worthington, Ohio