PATRICK MCCARTHY

Technical writer for the security product suite in an Apple device management company

• Created a compliance benchmarks guide used to manage security guidance for devices across an organization’s fleet
• Wrote use cases for threat detection testing involving multiple modes of potential attack
• Developed telemetry descriptions integral to the monitoring and analysis of events by system administrators

Technical writer of a two-person team for cloud API documentation

• Wrote cloud REST API documentation and release notes on quarterly release cadence
• Worked closely with engineers to develop language for prompts in command-line scripts
• Managed documentation library and release branches with Git

Technical documentation specialist for an enterprise software company transitioning to an as-a-Service cloud model

• Used GitHub Flavored Markdown to integrate internal release notes with developer publishing cycle
• Developed content for the company private cloud, client-managed cloud, and on-premises application deployments
• Created procedural tasks, concepts, and release notes for cloud networking documentation
• Constructed diagrams and other graphics driven by SME and client feedback and included with deliverables

Junior technical writer of a two-person team for a financial software start-up

• Built online help for company's primary software, SQL database, REST API, and analytic-reporting product
• Collaborated with engineering to create UX content including feedback messages, labels, and tooltips
• Wrote reference guide for cloud-sourced data analysis software

Junior technical writer for a copy data management start-up

• Company Overview: Junior technical writer for a copy data management start-up
• Created and maintained release notes for company's software products for multiple cloud vendor deployments across four major versions
• Wrote hardware installation and maintenance guides