Catherine Nall
Louisville,KY
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
19
19
years of professional experience
Work History
MST
Lowes Home Improvment
Louisville, KY, KY
02.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Shift Manager
McDonald's
8600 Dixie Hwy
03.2017 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manger
McDonald's
10411 Dixie Hwy
01.2007 - 03.2017
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
GED -
Valley High School
Louisville, KYSkills
- Cash Handling
- Training and Mentoring
- Punctual and Reliable
- Safety Compliance
- Delegating Work
- Decision-Making
- Accurate Money Handling
Timeline
MST
Lowes Home Improvment
02.2024 - Current
Shift Manager
McDonald's
03.2017 - Current
Shift Manger
McDonald's
01.2007 - 03.2017
GED -
Valley High School