Catherine Nguyen
Thornton,CO
Summary
I have cultivated a diverse skill set through my variation of professional pursuits. I excel in organizational and communication skills, which enables me to effectively manage tasks, learn quickly, and resolve issues in fast-paced environments. My operational management experience demonstrates my leadership abilities, while my strong interpersonal skills demonstrates my ability to create a welcoming atmosphere. Furthermore, my entrepreneurial background strengthens my adaptability and problem-solving abilities, enabling me to effectively address customer needs. My fashion design education adds a creative perspective that can contribute to various aspects aswell. Overall, my versatile skill set is well-suited for success in retail and/or service-oriented industries.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Assistant
The Death Witch
06.2021 - Current
- Processing wholesale and online orders, tracking inventory levels and packing shipments.
- Developed social media strategies to increase brand visibility and promote products.
- Assistance in crafting products, ensuring timely completion of orders.
- Aided in creating product descriptions, newsletters, and promotional materials.
- Monitored stock levels, assisted in restocking supplies, and organized the workspace.
CEO
The Lash Candy
04.2020 - Current
- Implement business strategies to drive growth and profitability by expanding market presence in the industry.
- Complete day-to-day operations, ensuring efficiency in sales.
- Executed marketing campaigns to engage customers both online and at pop-up events.
- Established strong relationships with customers, collecting feedback to improve and launch new products.
- Kept track of industry trends and competitors to seek opportunities for market differentiation.
- Built strong relationships with industry partners to expand business opportunities.
Support Staff Member
Ritualcravt
05.2024 - 09.2024
- Delivered exceptional customer service by greeting clients professionally and providing a friendly atmosphere.
- Answered phone calls and assisted in customer service through providing detailed information and handled inquiries with care.
- Assisted in various departments such as, packing and shipping orders, starting production, and merchandising the sales floor.
- Developed efficient solutions for managing inventory and order fulfillments.
Tattoo Shop Manager
Wolf and Goat Tattoo
08.2023 - 04.2024
- Ensured a positive experience for clients by providing a welcoming environment with personalized service.
- Managed appointment scheduling and assisting staff clientele.
- Oversaw inventory control, including ordering and maintaining supplies while minimizing costs.
- Adhered to health and safety regulations and industry standards, maintaining a safe environment for both clients and staff.
- Built relationships within the local community to promote the shop and participate in events.
Nail Salon Receptionist
Luxe Nail Bar
07.2020 - 03.2022
- Welcomed customers with professionalism, while providing clear information about our services.
- Managed appointment scheduling via phone and in-person.
- Provided support in inventory management, supply preparation, and maintaining a clean, safe environment.
- Resolved customer inquiries and concerns with patience and empathy, building lasting clients.
- Monitored and maintained equipment and supplies, ensuring compliance with health and safety regulations.
Education
Associates - Fashion Design AAS
Fashion Institute of Technology
New York CityHigh School Diploma - N/A
Astravo Online Academy
Denver, CO12.2023
Skills
- Organizational Skills: Efficiently manages tasks and prioritizes effectively in fast-paced environments
- Communication Skills: Interacts clearly and professionally with clients and team members
- Customer Service: Excels in building rapport and fostering client loyalty
- Operational Management: Demonstrates leadership abilities by overseeing daily operations and ensuring smooth workflows
- Interpersonal Skills: Creates a welcoming atmosphere for customers and staff
- Business and Entrepreneurship Knowledge: Provides insights into market trends and strategic decision-making
- Adaptability: Navigates challenges creatively and efficiently
- Problem-Solving Skills: Addresses issues with innovative solutions
- Fashion Design Education: Adds a creative perspective to visual merchandising and product selection
Certification
- Certification in Industrial Sewing & Fashion Design Basics
Languages
Vietnamese
Native or Bilingual
Timeline
Support Staff Member
Ritualcravt
05.2024 - 09.2024
Tattoo Shop Manager
Wolf and Goat Tattoo
08.2023 - 04.2024
Personal Assistant
The Death Witch
06.2021 - Current
Nail Salon Receptionist
Luxe Nail Bar
07.2020 - 03.2022
CEO
The Lash Candy
04.2020 - Current
Associates - Fashion Design AAS
Fashion Institute of Technology
High School Diploma - N/A
Astravo Online Academy
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