Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine O'Brien

Winter Park,FL

Summary

Experienced Bartender offering genuine hospitality and exceptional service in bar area. Skilled multitasker adept at juggling competing priorities. Expert in crafting specialty cocktails and adding inspiration to new menus.

Overview

8
8
years of professional experience

Work History

Bartender

Outback Steakhouse
Lake Worth/ Winter Park, FL
11.2020 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Trained new bartenders on drink preparation and upselling techniques.

Barista/Server/Shift Leader

Yaxche Tea Room/
Delray Beach, FL
08.2018 - 03.2020
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Maintained calm demeanor during high-volume periods and special events.
  • Described menu items to customers and suggested products based on stated preferences.
  • Completed end-of-shift paperwork accurately and submitted it according to company guidelines.

Server

Over the Bridge cafe
Delray Beach, FL
02.2018 - 11.2018
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Followed health safety guidelines when preparing and serving food products.

Restaurant Hostess

Outback Steakhouse
Lake Worth, FL
12.2016 - 02.2018
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.

Education

GED -

Park Vista Community High School
Lake Worth, FL
06-2017

Skills

  • Food Preparation
  • Beverage Preparation
  • Menu Memorization
  • Food Service
  • Health codes compliance
  • Food Running
  • Payment Processing
  • Basic accounting

Timeline

Bartender

Outback Steakhouse
11.2020 - Current

Barista/Server/Shift Leader

Yaxche Tea Room/
08.2018 - 03.2020

Server

Over the Bridge cafe
02.2018 - 11.2018

Restaurant Hostess

Outback Steakhouse
12.2016 - 02.2018

GED -

Park Vista Community High School

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Catherine O'Brien