Catherine Rosales
Fredericksburg
Summary
Diligent medical technician with several years of experience in administering patient care to several patients daily suffering from various illnesses and injuries. Talented at measuring vital signs such as pulse rates, blood pressure, body temperature and weight and height. Excellent medical documentation abilities.
Detail-oriented and organized professional with deep knowledge of documentation requirements and processes. Technically savvy to quickly troubleshoot and resolve complex problems. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Medtech
The Villages Of Windcrest
Fredericksburg
02.2024 - Current
- Assisted healthcare staff with patient care and monitoring during treatments.
- Followed safety protocols to uphold infection control standards in the facility.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Administered medications under physician direction following standard operating procedures.
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients.
- Documented client progress and communicated updates to healthcare professionals.
- Implemented safety measures to prevent falls and accidents at home.
- Engaged clients in social and recreational activities to promote interaction.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Followed care plan and directions to administer medications.
- Reported concerns to nurse supervisor to promote optimal care.
- Contributed to case reviews of client status and progress.
- Consulted with client care team to continually update care plans.
Cashier
Jacalitos
Bandera
08.2015 - Current
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with product inquiries and selections.
- Managed cash register operations and balanced cash drawers.
- Provided excellent customer service to enhance shopping experience.
- Collaborated with team members to ensure efficient store operations.
- Handled returns and exchanges according to store policies.
- Trained new cashiers on procedures and customer service techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- I managed payroll for all employees.
- I managed time cards for all employees.
Resident Care Coordinator
The Villages Of Windcrest
Fredericksburg
12.2024 - 03.2025
- Coordinated resident care plans for individualized support and well-being.
- Facilitated communication between residents, families, and healthcare staff.
- Managed resident admissions and discharges efficiently and compassionately.
- Assisted in training new staff on care protocols and procedures.
- Maintained accurate documentation of resident health records and reports.
- Educated family members about their loved one's condition and treatment plan.
- Supervised staff during their shifts ensuring tasks are completed correctly.
- Monitored residents' medical records and documented changes in condition or behavior.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Monitored vital signs such as temperature, pulse rate, respiration rate, blood pressure.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Developed and implemented resident care plans to meet individual needs.
- Provided close monitoring and observation of at-risk patients.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Communicated with patients with compassion while keeping medical information private.
CNA
Clipboard Health
San Angelo
07.2023 - 02.2024
- Provided compassionate care to patients in various healthcare settings.
- Assisted with daily living activities such as bathing and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of patient environments.
- Documented patient information accurately in electronic health records.
- Supported mobility by assisting patients with walking and transfers.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Distributed drinking water and nourishment to residents.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Collected specimens from patients for laboratory testing purposes.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
CNA
Bandera Nursing And Rehabilitation
Bandera
09.2020 - 07.2022
- Provided compassionate care to patients in various healthcare settings.
- Assisted with daily living activities such as bathing and dressing.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records.
- Supported mobility by assisting patients with walking and transfers.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Education
Center Point High School
Center Point, TXSkills
- Patient monitoring
- Electronic medical records
- Medication administration
- Infection control protocols
- Vital sign assessment
- Care coordination
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Compassionate care
- Emotional support
- Adaptable thinking
- Care plan development
- Direct patient care
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Resident Care Coordinator
The Villages Of Windcrest
12.2024 - 03.2025
Medtech
The Villages Of Windcrest
02.2024 - Current
CNA
Clipboard Health
07.2023 - 02.2024
CNA
Bandera Nursing And Rehabilitation
09.2020 - 07.2022
Cashier
Jacalitos
08.2015 - Current
Center Point High School