Summary
Overview
Work History
Skills
Certification
Timeline
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Catherine Petraccione

Seaford,NY

Summary

Dynamic executive with a proven track record at Alba Wheels Up International, excelling in leadership and strategic growth. Expert in customer service and problem-solving, I foster collaboration and drive efficiency, achieving significant revenue growth while enhancing client satisfaction. Committed to continuous improvement and building high-performance teams for sustained success.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

28
28
years of professional experience
1
1
Certification

Work History

EVP of Corporate Freight

Alba Wheels Up International
04.2009 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Ensured on-time deliveries for clients by closely monitoring schedules, shipments, and transportation logistics.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Represented organization at industry conferences and events.
  • Monitored key business risks and established risk management procedures.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Initiated strategy to drive company growth and increase market share and profitability.

Special Accounts Manager

Airgate Intl
04.1997 - 04.2009
  • Led successful efforts to recover lost revenue from delinquent or underperforming accounts through proactive outreach and negotiation.
  • Managed high-profile client portfolios with exceptional attention to detail and personalized service.
  • Streamlined internal processes to improve efficiency in servicing special accounts, enabling faster response times.
  • Implemented innovative strategies for retention of special accounts, reducing churn rates significantly.
  • Mentored junior team members in best practices for managing special accounts, fostering a culture of excellence within the department.
  • Analyzed customer data to identify trends and opportunities for growth within the special accounts segment.
  • Championed process improvements that led to improved operational efficiency in managing special accounts while maintaining a high level of client satisfaction.
  • Liaised between multiple departments to ensure seamless coordination of efforts related to special accounts management.
  • Developed strong relationships with key clients, ensuring long-term loyalty and repeat business.
  • Spearheaded initiatives aimed at enhancing the overall experience of special account customers across all touchpoints within the company.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Certification

Cargowise Proffesional

OFFICER OF THE COMPANY



Timeline

EVP of Corporate Freight

Alba Wheels Up International
04.2009 - 03.2025

Special Accounts Manager

Airgate Intl
04.1997 - 04.2009

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Catherine Petraccione