Catherine Phillip

• Responsible for receiving and verifying all medicine received is accurate according to the pharmacy label and MAR.
• Manage multiple tasks simultaneously while adhering to strict deadlines.
• Promote a clean and sanitary environment by maintaining department equipment.
• Monitored caregivers ensuring they provide proper care and quality services to the residents in a timely manner.

• Worked collaboratively with healthcare team to coordinate patient care services.
• Followed safety protocols when preparing and handling drugs.
• Developed and maintained positive relationships with patients, families, and healthcare providers.
• Responsible for administering medicine for assisted living according to department compliance with federal and state regulations.

• Designed and distributed promotional materials for upcoming events and activities, increasing participation and engagement.
• Oversaw the recruitment, training, scheduling, and supervision of volunteers.
• Negotiated contracts with performers, vendors and other service providers.
• Developed and maintained strong relationships with local organizations, volunteers, vendors and entertainers to secure a wide range of resources and entertainment options for residents.
• Managed budgets for program-related expenses, including supplies, entertainment, special events, and equipment purchases, using Company PCard.
• Evaluated residents' needs and interests through personal interactions and communications with family.
• Provided decorations for the building for all recognized holidays.
• Implemented and oversaw a mentor program, resulting in a 20% decrease in turnover.
• Conducted regular safety checks and monitored falls, resulting in a 25% reduction of falls within the facility.
• Received a promotion for consistently exceeding performance targets and providing quality customer care.
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