Catherine Powers
Provo,UT
Summary
Proficient in language skills and relationship building, fostering resilience and unity across diverse groups. Experienced with cross-cultural communication and community development. Utilizes leadership abilities to guide and support diverse groups. Track record of fostering spiritual growth and building lasting relationships.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
4
4
years of professional experience
Work History
Missionary
Church Of Jesus Christ Of Latter Day Saints
Hanoi, Vietnam
03.2024 - 08.2025
- Facilitated weekly meetings to discuss goals and progress with team members.
- Implemented feedback mechanisms to improve communication and collaboration within teams.
- Assisted individuals in overcoming personal challenges, fostering resilience and selfreliance.
- Conducted public speaking engagements at churches, schools, and other gatherings to share experiences and insights from missionary work.
- Implemented training programs for new missionaries, contributing to their successful integration into the mission field.
- Utilized social media platforms strategically for sharing inspiring stories of faith-based transformations with wider audiences across geographical boundaries.
- Improved community relations by organizing and participating in service projects.
- Facilitated group discussions on spiritual topics, promoting personal growth and reflection among participants.
- Collaborated with fellow missionaries in planning outreach efforts, optimizing resources for maximum impact in the community.
- Handled conflict resolution among team members effectively, maintaining a positive working environment conducive to productivity and success.
- Demonstrated adaptability and cultural sensitivity while interacting with diverse populations, contributing towards building trustful relationships and fostering long-term connections.
- Addressed individual needs through personalized mentoring sessions, helping them achieve their goals within the mission context.
- Organized events that fostered a sense of unity among diverse community members, promoting cultural exchange and understanding.
- Enhanced language skills for non-native English speakers through tailored tutoring sessions.
- Increased congregation participation by engaging members in various leadership roles and responsibilities.
- Provided emotional support and guidance to individuals experiencing difficulties or crises, demonstrating empathy and compassion.
- Maintained accurate records of service activities, ensuring adherence to organizational guidelines and requirements.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Volunteered in overseas locations and in various roles.
- Provided mentorship to junior missionaries, fostering personal and spiritual growth.
- Assisted in planning and executing events that strengthened community relationships.
Crew Member
Swig N' Sweets
Provo, UT
07.2023 - 12.2023
- Provided exceptional customer service to enhance guest experiences and promote repeat business.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards were met.
- Collaborated with team members to efficiently prepare and serve menu items during peak hours.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Handled cash transactions accurately while maintaining a balanced cash register at all times.
- Resolved customer complaints professionally, contributing to a positive dining atmosphere.
- Implemented efficient workflow practices that improved service speed during high-demand periods.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Member
Chick-fil-A
Granite Bay, CA
05.2021 - 10.2021
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Education
Bachelor of Science - Civil And Construction Engineering
Brigham Young University
Provo, UT04-2028
High School Diploma -
Del Oro High School
Loomis, CA05-2023
Skills
- Discipleship training
- Creativity and innovation
- Cultural adaptability
- Crisis management
- Community outreach
- Group instruction
- Teaching
- Language proficiency
- Strong work ethic
- Teamwork and collaboration
- Relationship building
- Attention to detail
Languages
Vietnamese
Professional Working
Interests
- Backpacking and Hiking
- Dancing
- Stand-up Paddleboarding (SUP)
- Music
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Strategy Games
- Crafting and DIY Projects
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- Volunteering
- Watching Movies and TV Shows
- DIY and Home Improvement
Timeline
Missionary
Church Of Jesus Christ Of Latter Day Saints
03.2024 - 08.2025
Crew Member
Swig N' Sweets
07.2023 - 12.2023
Crew Member
Chick-fil-A
05.2021 - 10.2021
Bachelor of Science - Civil And Construction Engineering
Brigham Young University
High School Diploma -
Del Oro High School