Catherine Presley
Pleasant Hill,IA
Summary
Detail-oriented, with a strong background in customer service, health, and aging. Committed to raising humanity, treating others with respect and dignity.
Overview
28
28
years of professional experience
Work History
Professional Residential Cleaner
Self-Employed
Des Moines, IA
09.2016 - Current
- Organized and executed comprehensive cleaning schedules for residential properties.
- Utilized eco-friendly cleaning products to enhance indoor air quality and client satisfaction.
- Implemented efficient cleaning techniques, reducing time spent on routine tasks.
- Developed customized cleaning plans based on client preferences and specific needs.
- Maintained high standards of cleanliness, ensuring consistent service quality across all jobs.
- Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
Regional Beauty Manager
Kohl's
West Des Moines, IA
09.2012 - 12.2017
- Led team in implementing new beauty product lines, enhancing customer engagement and sales performance.
- Trained staff on beauty product knowledge and application techniques, improving customer service outcomes.
- Developed promotional strategies for seasonal campaigns, driving foot traffic and increasing brand visibility.
- Analyzed sales trends to optimize inventory management, ensuring availability of high-demand products.
- Mentored junior staff in visual merchandising standards, resulting in improved product displays and aesthetics.
- Implemented training programs focusing on skincare consultations, enhancing staff expertise and customer satisfaction levels.
Inpatient Pharmacy Technician
Iowa Health Systems
Des Moines, IA
09.1998 - 07.2011
- Compounded medications accurately in compliance with pharmacy regulations.
- Managed medication inventory and ensured proper storage conditions.
- Assisted pharmacists in preparing and dispensing medications efficiently.
- Trained new technicians on pharmacy procedures and safety protocols.
- Led initiatives to maintain compliance with state and federal pharmacy laws and regulations.
- Implemented process improvements that enhanced workflow efficiency within the pharmacy department.
Education
High School Diploma -
Bondurant-Farrar
Bondurant, IAAssociate of Science -
DMACC
Ankeny, IAIowa Cosmetology License -
LaJames
Des Moines, IAMaster of Arts -
Usei Reiki
Skills
- Organizational growth
- Deep cleaning expertise
- Laundry services
- Interpersonal Relationships
Languages
English
Interests
- Yoga
- Mindfulness Practices
- Reiki Energy Healing
- Meditation
- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Professional Residential Cleaner
Self-Employed
09.2016 - Current
Regional Beauty Manager
Kohl's
09.2012 - 12.2017
Inpatient Pharmacy Technician
Iowa Health Systems
09.1998 - 07.2011
High School Diploma -
Bondurant-Farrar
Associate of Science -
DMACC
Iowa Cosmetology License -
LaJames
Master of Arts -
Usei Reiki