Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Puzino

Catherine Puzino

Tarpon Springs,FL

Summary

Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge ecology/biology to create memorable experiences. Track record of strong communication skills and exceptional customer service.

Overview

15
15
years of professional experience

Work History

Manatee Tour Guide

Manatee Tour and Dive
01.2015 - Current
  • Provided guests with a fun, safe, and educational tour
  • Teach guests interesting facts about manatees, other wildlife, and ecology
  • Office staff: booking reservations
  • Greeting guests
  • Maintenance work

Volunteer

Humane Society
01.2021 - 03.2021
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Tend to animals needs. ie walking/ grooming dogs and cats

Whitewater Rafting Guide

Sunburst Adventures
04.2014 - 09.2020
  • Take guests for a fun, thrilling, and safe ride down a Class 4 river
  • Educate guests on how to paddle effectively and work as a team
  • Give guests fun and interesting facts about the area and ecology

Fiberoptic Cable Installation/Electronics Engineer

TECO Energy
01.2019 - 07.2019
  • Performed preventive maintenance and calibration of equipment and systems.
  • Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units.
  • Enhanced product reliability through rigorous testing of electronics components and systems.
  • Increased production efficiency by developing automated test procedures for electronics assemblies.

CNA

citrus health and rehab
01.2010 - 01.2017
  • Answered signal lights, bells or intercom systems to determine resident needs
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients
  • Demonstrated excellent customer service skills when interacting with patients, families and guests

Education

High School Diploma -

Citrus High School
Inverness, FL
06.2009

Certified Nursing Assistant

Withlacoochee College

Phlebotomy

Denise Warner (independent Contractor)
10-2019

Skills

  • Wildlife education
  • Safety procedures
  • Customer service
  • Team leadership
  • Ecological/Biology knowledge
  • Communication skills
  • Time management
  • Emergency response
  • Public speaking
  • Exceptional communication

Timeline

Volunteer

Humane Society
01.2021 - 03.2021

Fiberoptic Cable Installation/Electronics Engineer

TECO Energy
01.2019 - 07.2019

Manatee Tour Guide

Manatee Tour and Dive
01.2015 - Current

Whitewater Rafting Guide

Sunburst Adventures
04.2014 - 09.2020

CNA

citrus health and rehab
01.2010 - 01.2017

High School Diploma -

Citrus High School

Certified Nursing Assistant

Withlacoochee College

Phlebotomy

Denise Warner (independent Contractor)