Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamie Lyons

1630 DeSanctis Place 212,WI

Summary

Dynamic professional with a strong background in animal care and customer service. Proven ability to enhance guest experiences through wildlife education and effective problem-solving. Recognized for attention to detail and fostering customer relationships, ensuring safety, and satisfaction in diverse environments.

Overview

10
10
years of professional experience

Work History

Safari Guide

Sustainable Safari
Maplewood , MN
05.2024 - 08.2025
  • Monitored welfare and cleaned environments for dozens of domesticated and exotic species in a zoo setting
  • Conducted safety briefings to ensure guest awareness and adherence to protocols
  • Monitored animal behavior to provide informative commentary to improve public experiences for the animals and guests
  • Educated guests on sustainable practices and conservation efforts in the different areas
  • Collaborated with team members to improve knowledge, tour experiences, and guest satisfaction
  • Responded promptly to guest inquiries, providing customer service throughout the zoo with gained knowledge and experience

Server

Olive Garden
Eau Claire, Wisconsin
05.2021 - 01.2023
  • Provided exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness of dining area and ensured proper table settings.
  • Collaborated with kitchen staff to facilitate timely food delivery.
  • Supported team during peak hours by managing multiple tables effectively.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Farm Hand

Fieldstone Farm
New Auburn, Wisconsin
01.2016 - 08.2020
  • Monitored livestock health and ensured proper feeding and care routines.
  • Recorded daily activities and observations to support farm management decisions.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.

Education

Bachelor of Science - Animal Science

University of Wisconsin River Falls
River Falls, WI
05-2026

Some College (No Degree) - Criminal Justice

University of Wisconsin Eau Claire
Eau Claire, WI
12-2022

High School Diploma -

Bloomer High School
Bloomer, WI
05-2020

Skills

  • Animal care
  • Wildlife education
  • Problem solving
  • Analytical thinking
  • Attention to detail
  • Guest interaction
  • Customer relationship management
  • Customer service

Languages

Spanish
Professional

Timeline

Safari Guide

Sustainable Safari
05.2024 - 08.2025

Server

Olive Garden
05.2021 - 01.2023

Farm Hand

Fieldstone Farm
01.2016 - 08.2020

Bachelor of Science - Animal Science

University of Wisconsin River Falls

Some College (No Degree) - Criminal Justice

University of Wisconsin Eau Claire

High School Diploma -

Bloomer High School

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