Summary
Overview
Work History
Education
Skills
Volunterring
Timeline
OfficeManager

Catherine Riccio

Tuscaloosa,AL

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

15
15
years of professional experience

Work History

Receptionist

Brian's Auto Center
01.2010 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.

Beverage Cart Attendants

The All New McCanns
05.2019 - 08.2022
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Greeted guests and inquired into beverage choices.
  • Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Food Server

Playa Bowls
04.2016 - 07.2018
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Education

Bachelor of Arts - Communication Studies

The University of Alabama
Tuscaloosa, AL
05.2025

Skills

  • Calendar Software
  • Customer and Client Relations
  • Past Due Account Management
  • Hotel Accommodations
  • Employee Engagement
  • Time Management

Volunterring

Fulfill (Manasquan, NJ) 2019

-During COVID-19 families were struggling with money and food to feed their families. I organized a fundraiser with a Brian's Auto Center Wall, NJ. Together we raised over $10,000 for all local families along with canned goods. 


Sunrise Senior Living (Wall, NJ) 2018-2023

-Once a week I would give 3 hours of my time to sit and talk with the seniors in the living home. I did different activities with them including chess, reading, playing musical instruments, and help serving dinners. 


St. Catharine School (Spring Lake, NJ) 2006-2017

-Attending this school we did lots of fundraisers. One of the fundraisers that always stuck out to me was "Mission of Mercy to Uganda." Us students got to write letters to the children in Uganda, donate our old school uniforms, raise money to build schools, hospitals, homes, and safe water wells. My own teacher would get a group together of older students and take a trip to Uganda to see what work we have done to help them, along with help build. 


Timeline

Beverage Cart Attendants

The All New McCanns
05.2019 - 08.2022

Food Server

Playa Bowls
04.2016 - 07.2018

Receptionist

Brian's Auto Center
01.2010 - Current

Bachelor of Arts - Communication Studies

The University of Alabama
Catherine Riccio