Catherine Rister
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
Work History
Assistant Teacher
Hopkinsville Child Development Center
Hopkinsville, KY
12.2025 - Current
- Assisted in implementing daily lesson plans to support children's learning objectives.
- Collaborated with lead teacher to maintain a positive classroom environment.
- Engaged students in educational activities to promote social and cognitive development.
- Provided individualized support to children based on their unique needs and learning styles.
Receptionist
Community Medical Clinic
Hopkinsville, KY
06.2023 - 12.2024
- Greeted patients and visitors, providing excellent customer service in a fast-paced healthcare environment.
- Managed multi-line phone system, efficiently directing calls to appropriate staff members.
- Scheduled appointments using electronic health record (EHR) system, ensuring accurate patient information entry.
- Maintained organized reception area, enhancing patient experience and clinic professionalism.
Front Desk Receptionist
Department of Public Advocacy
Hopkinsville, KY
08.2022 - 12.2022
- Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of visitor logs and appointment calendars using office management software.
- Collaborated with legal staff to coordinate client meetings and facilitate communication across departments.
Patient Care Aide
Western State Hospital
Hopkinsville, KY
06.2021 - 08.2022
- Assisted patients with daily living activities, enhancing overall care quality.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient areas, promoting a safe environment.
- Documented patient interactions accurately in electronic health records for effective communication.
Customer Service Representative
TTEC
Hopkinsville, KY
04.2019 - 12.2019
- Resolved customer inquiries efficiently through multi-channel communication methods.
- Collaborated with team members to streamline service processes and enhance customer satisfaction.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Provided training support for new hires, fostering a collaborative learning environment.
Cashier
Tractor Supply Company
Hopkinsville, KY
06.2017 - 08.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
Education
High School Diploma -
Hopkinsville High School
Hopkinsville, KY05-2019
Skills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- Telephone skills
- Scheduling appointments
- Scheduling
- Appointment scheduling
- Positive and professional
- Multi-line phone system operation
- Call redirection
- Call answering and routing
Timeline
Assistant Teacher
Hopkinsville Child Development Center
12.2025 - Current
Receptionist
Community Medical Clinic
06.2023 - 12.2024
Front Desk Receptionist
Department of Public Advocacy
08.2022 - 12.2022
Patient Care Aide
Western State Hospital
06.2021 - 08.2022
Customer Service Representative
TTEC
04.2019 - 12.2019
Cashier
Tractor Supply Company
06.2017 - 08.2019
High School Diploma -
Hopkinsville High School