Catherine Rivera Ponce
Winston-Salem,NC
Summary
Hardworking college student and server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Santa Fe Mexican Grill
08.2023 - Current
- Distribute food to the customers
- Provide customer service
- Make sure everything is accurately put in and received exactly as ordered
- Present for any assistance needed
Server
Cin Cin Burger Bar
04.2022 - 07.2023
- Distributed food to the customers
- Provided customer service
- Made sure everything was accurately put in and received exactly what they ordered
- Was present for any assistance they needed
Sales Associate- Cashier, Cook, Prepared online orders
Chipotle Mexican Grill
06.2021 - 07.2021
- Distributed food to the customers
- Provided customer service.
Cashier
Roses Discount Store
02.2021 - 05.2021
- Did transactions using a point of sale system
- Organized products into separate categories
- Assisted customers find their goods.
Education
Bachelor of Science - International Business
UNC Greensboro (UNCG)
Greensboro, NC12.2024
High School Diploma -
Quality Education Academy
Winston Salem, NC05.2021
Skills
- Written and verbal communication
- Can use Microsoft word and excel
- Basic technology skills
- Guest Engagement
- Dining Customer Service
- Menu Knowledge
- Effective Customer Upselling
- Liquor, Wine, and Food Service
- Regulatory Compliance
- Point of Sale (POS) System Operations
Languages
Spanish
Native or Bilingual
Timeline
Server
Santa Fe Mexican Grill
08.2023 - Current
Server
Cin Cin Burger Bar
04.2022 - 07.2023
Sales Associate- Cashier, Cook, Prepared online orders
Chipotle Mexican Grill
06.2021 - 07.2021
Cashier
Roses Discount Store
02.2021 - 05.2021
Bachelor of Science - International Business
UNC Greensboro (UNCG)
High School Diploma -
Quality Education Academy
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