Catherine Robbins
Longview,Washington
Summary
Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Innovative professional with extensive project management and team coaching experience. Smart Mechanical with strong organization, technical in Microsoft office, words, and excel Customer-oriented, Mail room supervisor, with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Overview
12
12
years of professional experience
Work History
Packaging/ Mailroom Supervisor
Daily News
Longview, WA
04.2015 - 03.2019
- Tracked expenses and documented records using Microsoft excel Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures Tracked and submitted employee time sheets to accounting department for payroll processing Ensured that major machinery issues were immediately addressed by notifying the publisher Removed paper jams, assessed machine problems and performed basic maintenance tasks to ensure continued usability Supervised team of eight employees, assigning tasks and coordinating daily workflow Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction Interviewing, hiring, and firing Unloading trucks Checking in inserts.
Insert/ Packaging Mailroom Assistant Supervisor
Daily News
Longview, Washington
06.2007 - 04.2015
- Insert ads into machines Stacked bundles Jogged inserts or packages of insert and stacked on pallets Pulled press runs Operate machinery Assisted my Supervisor in daily paperwork, and daily task Counter, daily lids and counted bundles counts Unloading trucks Checking in inserts.
Education
High School Diploma - undefined
Kelso High School
Skills
- Process management
- Interviewing
- Planning and coordination
- Task delegation
- Loading and unloading
- Troubleshooting and diagnostics
- Production monitoring
- Safety and compliance
- Training and mentoring
- Product assembly
- Cast and crew supervision
- Staff supervision
- Planning and organization
- Accounting
- Ads
- Basic
- Customer satisfaction
- Firing
- Hiring
- Machinery
- Mentoring
- Microsoft excel
- Publisher
- Payroll processing
- Personnel
- Policies
- Press
- Processes
- Process management
- Safety
- Staff supervision
- Supervisor
- Supervision
- Troubleshooting
- Workflow
Timeline
Packaging/ Mailroom Supervisor
Daily News
04.2015 - 03.2019
Insert/ Packaging Mailroom Assistant Supervisor
Daily News
06.2007 - 04.2015
High School Diploma - undefined
Kelso High School
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