CATHERINE SAJOUS
Miami,Florida
Summary
To obtain a position with a growing company utilizing great communication skills and expertise while performing duties in Administration and Customer Service with the utmost efficiency and productivity. Special Project Manager with versatile background successfully executing diverse tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Head of Foreign Exchange Department
Professionnels en Gestion et Finance (PROFIN)
12.2018 - Current
- Set up and develop Foreign Exchange Department
- Create and implement policy and operational manual
- Identify, market and capture new clients
- Monitor Foreign Exchange market for rate fluctuations while managing transactions with profitable margins to meet forecasted budget
- Daily reporting to internal audit and National Central Bank
- Weekly reporting to Assets and Liability Committee
- Coordinate all Market Making Transactions.
Project Coordinator
Caribbean Media Group (CMG)
03.2022 - 03.2024
- Led cross-functional teams to successfully deliver complex projects on time and within budget, ensuring stakeholder satisfaction and alignment with organizational goals.
- Developed and implemented comprehensive project plans, including scope definition, resource allocation, timeline establishment, and risk management strategies.
- Facilitated effective communication channels between project stakeholders, team members, and external partners to ensure transparency and timely updates on project progress.
- Managed project budgets, monitored expenditures, and conducted financial analyses to optimize resource utilization and cost efficiency.
- Analyzed project outcomes and prepared detailed reports for senior management, highlighting key successes, lessons learned, and recommendations for future initiatives.
- Conducted regular project review meetings to monitor progress, address challenges, and adjust project strategies as necessary to meet evolving requirements
Corporate Customer Care/ Special Projects
ANNDEX INTERNATIONAL COURIER SERVICES
04.2011 - 12.2018
- Resolved customer service issues and offer personalized solutions
- Provided support related to shipping process
- Processed payments
- Ensured compliance with TSA policies and regulations
- Coordinated daily international shipments
- Assisted with development of finalizing website designed to help international clients shop online and receive their orders as fast as possible
Education
Civil Engineering -
St John’s University
Jamaica, New York 01.1987 - 05.1990
Diploma of Haitian Baccalaureat part I and II -
Centre D’Etudes Secondaires
Port Au Prince, Haiti 01.1984 - 05.1986
Skills
Financial
Financial Forecasting
Client relations
Risk Management
Strategic Planning
Management
Supervisory skills
Leadership
Result orientated
Productivity Improvement
Personal
Communication skills
Meticulous
Rational
Analytical mind
Locations
Miami, Florida
References
Available upon request
Certification
Project Management
Timeline
Project Coordinator
Caribbean Media Group (CMG)
03.2022 - 03.2024
Project Management
11-2021
Head of Foreign Exchange Department
Professionnels en Gestion et Finance (PROFIN)
12.2018 - Current
Corporate Customer Care/ Special Projects
ANNDEX INTERNATIONAL COURIER SERVICES
04.2011 - 12.2018
Civil Engineering -
St John’s University
01.1987 - 05.1990
Diploma of Haitian Baccalaureat part I and II -
Centre D’Etudes Secondaires
01.1984 - 05.1986
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