Summary
Overview
Work History
Education
Skills
Locations
References
Certification
Timeline
Generic

CATHERINE SAJOUS

Miami,Florida

Summary

To obtain a position with a growing company utilizing great communication skills and expertise while performing duties in Administration and Customer Service with the utmost efficiency and productivity. Special Project Manager with versatile background successfully executing diverse tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Head of Foreign Exchange Department

Professionnels en Gestion et Finance (PROFIN)
12.2018 - Current
  • Set up and develop Foreign Exchange Department
  • Create and implement policy and operational manual
  • Identify, market and capture new clients
  • Monitor Foreign Exchange market for rate fluctuations while managing transactions with profitable margins to meet forecasted budget
  • Daily reporting to internal audit and National Central Bank
  • Weekly reporting to Assets and Liability Committee
  • Coordinate all Market Making Transactions.

Project Coordinator

Caribbean Media Group (CMG)
03.2022 - 03.2024
  • Led cross-functional teams to successfully deliver complex projects on time and within budget, ensuring stakeholder satisfaction and alignment with organizational goals.
  • Developed and implemented comprehensive project plans, including scope definition, resource allocation, timeline establishment, and risk management strategies.
  • Facilitated effective communication channels between project stakeholders, team members, and external partners to ensure transparency and timely updates on project progress.
  • Managed project budgets, monitored expenditures, and conducted financial analyses to optimize resource utilization and cost efficiency.
  • Analyzed project outcomes and prepared detailed reports for senior management, highlighting key successes, lessons learned, and recommendations for future initiatives.
  • Conducted regular project review meetings to monitor progress, address challenges, and adjust project strategies as necessary to meet evolving requirements

Corporate Customer Care/ Special Projects

ANNDEX INTERNATIONAL COURIER SERVICES
04.2011 - 12.2018
  • Resolved customer service issues and offer personalized solutions
  • Provided support related to shipping process
  • Processed payments
  • Ensured compliance with TSA policies and regulations
  • Coordinated daily international shipments
  • Assisted with development of finalizing website designed to help international clients shop online and receive their orders as fast as possible

Education

Civil Engineering -

St John’s University
Jamaica, New York
01.1987 - 05.1990

Diploma of Haitian Baccalaureat part I and II -

Centre D’Etudes Secondaires
Port Au Prince, Haiti
01.1984 - 05.1986

Skills

    Financial

    Financial Forecasting

    Client relations

    Risk Management

    Strategic Planning

    Management

    Supervisory skills

    Leadership

    Result orientated

    Productivity Improvement

    Personal

    Communication skills

    Meticulous

    Rational

    Analytical mind

Locations

Miami, Florida

References

Available upon request

Certification

Project Management

Timeline

Project Coordinator

Caribbean Media Group (CMG)
03.2022 - 03.2024

Project Management

11-2021

Head of Foreign Exchange Department

Professionnels en Gestion et Finance (PROFIN)
12.2018 - Current

Corporate Customer Care/ Special Projects

ANNDEX INTERNATIONAL COURIER SERVICES
04.2011 - 12.2018

Civil Engineering -

St John’s University
01.1987 - 05.1990

Diploma of Haitian Baccalaureat part I and II -

Centre D’Etudes Secondaires
01.1984 - 05.1986
CATHERINE SAJOUS