CATHERINE SERRANO
Fort Worth,Texas
Summary
Highly organized and detail-oriented resource coordinator with extensive experience managing and coordinating resources to support complex organizational operations. Skilled in assessing resource needs, identifying available resources, and developing plans to allocate and deploy resources efficiently. Strong communicator with a talent for building relationships with team members, vendors, and other stakeholders to ensure the timely and cost-effective delivery of resources. Proven ability to work under pressure and adapt quickly to changing circumstances. Possessing a deep understanding of the proposal development lifecycle, from pre-RFP activities to post-submission follow-up. With a strong background in project management and stakeholder coordination, excelling in ensuring that all proposal deadlines are met, documents are properly formatted, and proposals are compliant with RFP requirements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Resource Coordinator
TCU Harris College of Nursing & Health Sciences
06.2019 - Current
- Collaborating with project managers to identify resource needs of project
- Coordinating allocation of resources, including equipment, materials, and personnel
- Communicating with project team members to ensure availability of necessary resources to complete their tasks
- Monitoring resource utilization and adjusting as needed to ensure maximum efficiency
- Developed and maintain accurate records of resource allocation and utilization
- Developing and implementing resource management processes and procedures
- Identifying and addressing potential resource conflicts or shortages
- Providing regular reports to management on resource utilization and availability
- Ensuring compliance with relevant regulations and policies related to resource management
Learning Center Technician
TCU Harris College of Nursing & Health Sciences
07.2014 - 06.2019
- Maintaining and repairing audio-visual equipment, computers, printers, and other technological devices that are used in learning center
- Updating software, operating systems, and drivers as needed to ensure that all devices are functional and up to date
- Managing and maintaining learning center website and online resources, ensuring that accurate, accessible, and user-friendly
- Providing technical support to faculty and students who require assistance with use of learning center equipment and software
- Collaborating with faculty to create and implement technology-enhanced learning activities, such as interactive multimedia presentations and online discussion forums
- Maintaining inventory of learning center equipment, including computers, projectors, and other devices
- Facilitating booking and scheduling of learning center, ensuring that all equipment is available when required
- Collaborating with other staff members to ensure that learning center is organized, clean, and well-maintained
- Provided training and support to new Learning Center Technicians through onboarding process.
Proposal Coordinator
All Star
01.2010 - 01.2011
- Coordinated proposal development efforts for variety of federal and state government contracts, including drafting and editing proposal sections, developing proposal schedules, and conducting proposal reviews
- Managed proposal teams, including technical writers, subject matter experts, and graphic designers, to ensure timely and compliant proposal submissions
- Conducted post-proposal follow-up activities, including preparing debriefing materials, and analyzing proposal results to improve future proposal development efforts
- Developed and maintained central proposal library, ensuring that all proposal content was up-to-date, compliant, and accessible to proposal team members
- Developed and implemented proposal development processes and procedures to streamline proposal development efforts and improve proposal quality.
Education
Bachelor of Science - Allied Health Sciences - Emphasis On Social Work
Texas Christian University
Fort Worth, TX05.2023
Some College (No Degree) - General Studies
Tarrant County College District
Fort Worth05.2003
Skills
- Customer Service
- Program Management
- Computer Hardware & Software
- Data Analysis
- Process Improvement/ Process Solving
- Troubleshooting
- Microsoft Office Suite
- Video Conferencing tools
- Time Management
- Analytics
- Proposal development
- Recruitment Management/ Employee & Applicant Assessment
- Candidate Searching
- Onboard New Hires
- Office Supplies and Inventory
- Spanish Interpreting
Certification
- CPR, American Heart Association - Expires April 2024
- Certified Dementia Practitioner, National Council of Certified Dementia Practitioners, LLC - Issued April 2023 ~ Expires April 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You are never too old to be what you might have been.
George Eliot
Timeline
Resource Coordinator
TCU Harris College of Nursing & Health Sciences
06.2019 - Current
Learning Center Technician
TCU Harris College of Nursing & Health Sciences
07.2014 - 06.2019
Proposal Coordinator
All Star
01.2010 - 01.2011
Bachelor of Science - Allied Health Sciences - Emphasis On Social Work
Texas Christian University
Some College (No Degree) - General Studies
Tarrant County College District
- CPR, American Heart Association - Expires April 2024
- Certified Dementia Practitioner, National Council of Certified Dementia Practitioners, LLC - Issued April 2023 ~ Expires April 2025
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