Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Simmons

Philadelphia,PA

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.


Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Front End Checkout TA

Walmart
08.2024 - Current


  • Assisted customers with purchases, item location, and reward program enrollment.
  • Organized and restocked merchandise on the sales floor.
  • Resolved transaction issues through customer returns and refunds assistance.
  • Answered inquiries regarding store policies while addressing customer concerns.
  • Trained new employees on company policies, register operations, and effective communication skills.
  • Provided backup support across various positions during peak times,
  • Replenished front lane merchandise to enhance shopping experience.

Host/Server

Bob Evans Restaurant
01.2022 - 03.2024
  • Managed large parties and unexpected events during busy shifts with composure.
  • Took to-go orders via phone, providing accurate wait times and menu information.
  • Supported servers and food runners in maintaining a clean and welcoming dining area.
  • Operated POS system for order placement, bill management, and complimentary item handling.
  • Developed strong relationships with regular customers.

Cafe Associate

Walmart
03.2023 - 08.2023
  • Ensured cleanliness and presentation of cafe through regular sanitization and supply replenishment.
  • Monitored food temperatures to uphold safety standards and minimize health risks.
  • Contributed to team meetings focused on enhancing workplace productivity strategies.

Daycare Worker

Mitchell Playground
06.2021 - 04.2022
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Increased parent satisfaction with regular communication about their child''s progress and daily experiences.

Education

Elementary Education

Widener University
Chester, PA
05-2028

High School Diploma -

New Foundations Charter High School
Philadelphia, PA
06-2024

Skills

  • Positive attitude
  • Collaborative teamwork
  • Customer service
  • Patience and empathy
  • Time management skills
  • Cash handling
  • POS systems
  • Data entry

Timeline

Front End Checkout TA

Walmart
08.2024 - Current

Cafe Associate

Walmart
03.2023 - 08.2023

Host/Server

Bob Evans Restaurant
01.2022 - 03.2024

Daycare Worker

Mitchell Playground
06.2021 - 04.2022

Elementary Education

Widener University

High School Diploma -

New Foundations Charter High School

Similar Profiles

CREATE PROFILE
Catherine Simmons