Catherine Sims
Trenton,MO
Summary
Experienced with optimizing schedules to maximize productivity and minimize conflicts. Utilizes advanced organizational strategies to ensure timely completion of tasks. Knowledge of best practices in scheduling and workflow management.
Detail-oriented individual with extensive experience in scheduling and procurement. Known for strong communication and problem-solving skills, committed to enhancing operational efficiencies and maintaining exceptional service standards.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Dynamic professional with a strong focus on conflict resolution and relationship building. Proven ability to enhance customer satisfaction through effective communication and multitasking skills. Experienced with production scheduling, ensuring smooth and efficient operations. Utilizes advanced planning techniques to balance workload and meet deadlines. Track record of fostering team collaboration and maintaining high standards in dynamic environments. Production planning professional with focus on optimizing schedules and improving operational efficiency. Proven ability to integrate complex data and forecast production needs accurately. Reliable team player who adapts to changing demands and contributes to achieving organizational goals. Known for effective communication and problem-solving skills. Purchasing professional with strong expertise in vendor negotiations, supply chain management, and cost reduction strategies. Proven track record of driving efficiency and delivering results through effective team collaboration and adaptability to changing business needs. Skilled in inventory control, contract management, and market analysis. Reliable team player with strategic mindset and ability to thrive in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Waitress Trainer
Applebee's Grill + Bar
Chillicothe, MO
08.2013 - Current
- Trained new waitstaff on service standards and operational procedures.
- Evaluated trainee performance and provided constructive feedback for improvement.
- Mentored junior staff, fostering a collaborative team environment.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Trained and mentored 50 + new personnel hired to fulfill various roles.
Purchasing Agent
Landmark Mfg Corp
Gallatin, MO
10.1996 - Current
- Negotiated contracts with suppliers to secure favorable terms and pricing
- Analyzed market trends to identify cost-saving opportunities in procurement
- Managed inventory levels, ensuring timely replenishment of materials
- Collaborated with cross-functional teams to align purchasing strategies with production needs
- Developed and maintained strong vendor relationships to ensure product quality
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Managed 30 plus emails and phone calls from customers.
Scheduling Specialist
Landmark Mfg Corp
Gallatin, MO
10.1996 - Current
- Coordinated complex scheduling for multiple departments, ensuring optimal resource allocation.
- Developed streamlined processes for managing appointments, enhancing operational efficiency.
- Analyzed scheduling conflicts and implemented solutions to minimize disruptions.
- Managed 30 plus emails and phone calls from customers per day.
Customer Service Representative
Landmark Mfg Corp
Gallatin, MO
10.1996 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns efficiently, ensuring accurate account management.
- Maintained product knowledge to provide informed assistance and recommendations.
- Developed training materials that improved onboarding efficiency for new hires.
- Managed 30 plus emails and phone calls from customers.
Shipping and Receiving Clerk
Landmark Mfg Corp
Gallatin, MO
10.1996 - Current
- Managed inbound and outbound shipments using inventory management systems.
- Coordinated with carriers to schedule deliveries and pickups efficiently.
- Maintained organized shipping area, ensuring easy access to supplies.
- Oversaw inventory counts, ensuring accurate stock levels at all times.
- Collaborated with warehouse staff to streamline receiving processes, enhancing workflow efficiency.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
Inventory Coordinator
Landmark Mfg Corp
Gallatin, MO
10.1996 - Current
- Monitored stock movements, updating inventory records with precision and accuracy.
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Performed data entry and completed proper paperwork.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Performed full inventory counts every 120 days.
Education
High School Diploma -
Monroe High School
Monroe, WA06.1987
No Degree - Diesel Mechanics
Sno Isle Votech
Mukilteo, WA06.1987
Skills
- Product knowledge
- Conflict resolution
- Critical thinking
- Account management
- Relationship building
- Decision-making
- Multitasking and organization
- Verbal and written communication
- Email communication
- Phone etiquette
- Client relationship management
- Negotiation tactics
- Work order generation
- Team motivation
- Food running skills
- Upselling strategies
Timeline
Waitress Trainer
Applebee's Grill + Bar
08.2013 - Current
Purchasing Agent
Landmark Mfg Corp
10.1996 - Current
Scheduling Specialist
Landmark Mfg Corp
10.1996 - Current
Customer Service Representative
Landmark Mfg Corp
10.1996 - Current
Shipping and Receiving Clerk
Landmark Mfg Corp
10.1996 - Current
Inventory Coordinator
Landmark Mfg Corp
10.1996 - Current
High School Diploma -
Monroe High School
No Degree - Diesel Mechanics
Sno Isle Votech