Catherine Smith
Philadelphia,PA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Ophthalmic Technician
Mid Atlantic Retina
11.2023 - Current
- Provides exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Performs thorough medical history assessments as part of the pre-examination process for new patients.
- Maintains a clean and organized work environment for optimal patient care and equipment maintenance.
- Increases patient understanding of their eye conditions through clear explanations and demonstrations of treatment plans.
Medical Assistant
Ent & Allergy Of Delaware
10.2022 - 10.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Intern
Veterans Affairs Medical Center
01.2022 - 07.2022
- Ensured continuity of care by effectively transitioning patients between different phases of their rehabilitation journey.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Retail Sales Associate
Hennes & Mauritz
06.2018 - 11.2020
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Master of Science - Health Sciences
Wilmington University
Wilmington, DE10.2024
Bachelor of Science - Exercise Science
Norfolk State University
07.2022
Skills
- Patient Relations
- Clinical Documentation
- Medical Terminology
- Direct Patient Care
Timeline
Ophthalmic Technician
Mid Atlantic Retina
11.2023 - Current
Medical Assistant
Ent & Allergy Of Delaware
10.2022 - 10.2023
Intern
Veterans Affairs Medical Center
01.2022 - 07.2022
Retail Sales Associate
Hennes & Mauritz
06.2018 - 11.2020
Bachelor of Science - Exercise Science
Norfolk State University
Master of Science - Health Sciences
Wilmington University
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