Catherine Stark
Wheaton,IL
Summary
Highly skilled Clinical Operations Coordinator with practical knowledge in overseeing clinical trial operations, ensuring compliance with established protocols and regulations. Registered Nurse with over 16 years of experience in multiple clinical areas. Strong background in coordinating cross-functional teams, managing patient data, and maintaining quality assurance. Demonstrates strong leadership skills, problem-solving abilities, and commitment to enhancing operational efficiency. Significant impact made by streamlining processes, improving patient care standards, and fostering collaborative environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Operations Coordinator RN
Northwestern Medicine
Bloomingdale, Illinois
02.2022 - Current
- Manage onboarding and orientation to all clinical staff at three clinic locations including Bloomingdale (Clinic and Procedure Center), Naperville and Mokena pain clinics.
- Assisted in and managed new to the system ambulatory protocols, procedures, and training for nurse administered moderate sedation, pain pump refill workflows, Omnicell management, onsite PreVac sterilization, and emergency crash cart readiness for sedation reversal and intubation.
- Created and managed competencies for safe IV administration and nurse administered moderate-sedation for in-office ambulatory procedures, including spinal injections, kyphoplasty’s and spinal cord stimulator trials.
- Led the initial setup and implementation of an Omnicell system in an ambulatory clinic, including cabinet configuration, medication stocking, biometric enrollment, and ongoing system monitoring.
- Generated compliance reports, continuous addition of new NDCs through Omnicenter and OCRA to ensure accurate inventory management, and oversee ordering and reconciliation of medications, including CII and CIV controlled substances using Amerisource Bergen (ABC).
- Manage vendor billing submissions for procedures by cross-checking patient medical records and procedure documentation, ensuring accurate supply charges and reconciliation of bill through the CaseChek system.
- Creation and management of physician preference cards for all procedures conducted at the spine center.
- Manage all employee timecards through MyTime.
- Manage and oversee ordering of all clinic and procedure supplies within budget through PeopleSoft.
- Manage employee schedules for each location.
Preoperative/PACU Registered Nurse-PRN
OR Staffing-Agency
01.2016 - 10.2022
- I filled in gaps in staffing at multiple surgery centers in the Chicagoland area on my days off from my full-time job.
- Evaluate and prepare patients before surgery, start IVs, and antibiotics.
- Administer proper oxygenation to patients postoperatively.
- Achieved success in managing pain control by knowledge of pain medications.
- Administer medications, treatments, and dressings according to the physician’s instructions and the condition of the patient.
- Assess the needs of various post-surgery operations.
- Observe, evaluate, and record patient symptoms electronically and on paper.
- Applied independent emergency measures to counteract adverse patient developments.
Clinical Operations Coordinator RN
Northwestern Medicine
Wheaton, Illinois
10.2021 - 02.2022
- Manage onboarding and orientation to all clinical staff, including competencies and on-the-job training at four locations, including Wheaton, Bloomingdale, Geneva, and Elgin clinics.
- Manage all employee timecards through Kronos.
- Manage and oversee the ordering of all clinic supplies within budget.
- Manage and oversee the ordering of medications for clinics using Amerisource (ABC).
- Manage employee schedules for each location.
- Monitor employee production of in-basket management via EDW reports.
Procedural Nurse
Duly Health and Care (Formerly Dupage Medical Group Surgery Center)
Lombard, Illinois
07.2019 - 09.2021
- Assist physicians with endoscopic procedures, colonoscopies and upper endoscopies.
- Administer conscious sedation under physician’s guidance and monitor patient’s vital signs during endoscopies and pain injection procedures.
- Recover patients after conscious sedation.
- Complete electronic charting during endoscopy and pain procedures.
- Educate patients about procedures, test results, and gastrointestinal diseases.
- Perform preoperative and postoperative phone calls to patients.
- Orient new nurses to gastro and pain procedures. Train them in conscious sedation protocols and rescue medications.
RN
Elmhurst Outpatient Surgery Center
Elmhurst, Illinois
07.2018 - 06.2019
- Evaluated and prepared patients before surgery in a preoperative setting, including IV insertion, preoperative antibiotics, and full evaluation.
- Educated patients on surgery and postoperative care prior to surgery.
- Rotated in the Preadmission Testing nurse evaluations.
- Assist physicians with endoscopic and pain procedures, including the administration of moderate sedation.
- Recover patients after moderate sedation procedures and general anesthesia.
- Perform preoperative and postoperative phone calls to patients.
- Administered medications, treatments, and dressings according to physician’s instructions and condition of patient post operatively.
- Applied independent emergency measure to counteract adverse patient developments post anesthesia.
Gastroenterology Triage Nurse
Dupage Medical Group
Hoffman Estates, Illinois
02.2018 - 06.2018
- Assisted in transitioning from private practice clinic to Dupage Medical Group conversion.
- Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines.
- Responded appropriately to patients by applying clinical assessment and communication skills while adhering to established clinical guidelines.
- Skilled at working independently and maintaining competence in nursing care.
Endoscopy Registered Nurse
DuPage Medical Group Surgery Center
Lombard, Illinois
12.2015 - 02.2018
- Assist physicians with endoscopic procedures, colonoscopies and upper endoscopies.
- Administer conscious sedation under physician’s guidance and monitor patient’s vital signs during endoscopies.
- Recover patients after conscious sedation.
- Complete electronic charting during endoscopy.
- Educate patients about procedures, test results, and gastrointestinal diseases.
- Perform preoperative and postoperative phone calls to patients.
Endoscopy Registered Nurse
Medical Solutions-Agency
Racine, Wisconsin
02.2016 - 11.2017
- Trained new graduate registered nurses in EKG interpretation, safe administration of conscious sedation for procedures, IV insertion, electronic charting, and overall safety of patients in a procedure setting.
- Assisted the unit working to cover preoperative evaluations, intraoperative conscious sedation during procedures, and postoperative care for all endoscopy patients.
Perioperative/Postoperative Registered Nurse
DuPage Medical Group Surgery Center
Lombard, Illinois
04.2013 - 12.2015
- Evaluated and prepared patients before surgery, started IV’s and antibiotics.
- Administered proper oxygenation of patients postoperatively.
- Achieved success in managing pain control by knowledge of pain medications.
- Administered medications, treatments, and dressings according to physician’s instructions and condition of patient.
- Assessed the needs of various post-surgery operations.
- Observed, evaluated, and recorded patient symptoms.
- Applied independent emergency measures to counteract adverse patient developments.
Post Anesthesia Care Unit Nurse
Edward Hospital
Naperville, Illinois
12.2012 - 03.2013
- Responsible for properly oxygenating patients postoperatively.
- Achieved success in managing pain control through knowledge of pain medications.
- Administered medications, treatments, and dressings according to the physician’s instructions and the condition of the patient.
- Assessed the needs of various post-surgery operations.
- Observed, evaluated, and recorded patient symptoms.
- Applied independent emergency measures to counteract adverse developments.
Cardiac & Neuro ICU Registered Nurse
Edward Hospital
Naperville, Illinois
08.2009 - 02.2013
- Responsible for cardiology and neurological critical care.
- Managed open-heart recovery care.
- Responsible for starting IVs, monitoring patients' respiratory ventilation, pulse oximetry, and assisting with intubation.
- Monitored and assessed intra-aortic balloon pumps, Swan-Ganz catheters, central and arterial lines, temporary pacemakers, and chest tubes.
- Ability to handle emergency situations.
- In-depth knowledge of cardiovascular diseases and ways of prevention.
Education
Master Degree - Healthcare Administration
Northwestern University
Chicago, Illinois05.2027
Bachelor of Science Degree - Nursing
Lewis University
Romeoville, Illinois05.2009
Skills
- Clinical management
- Onboarding coordination
- Omnicell Management
- Compliance reporting
- Training and development
- Time management
- Team collaboration
- Protocol development
- Organizing staff schedules
- Clinical inventory control
- Process improvements
- Unit leadership
- Flu Captain
- Safety Coach
Certification
- Current BLS
- Current ACLS
Military Experience
Illinois Army National Guard Veteran June 2001-June 2013
Human Resources Specialist
Combat Lifesaver Certification, Ft. McCoy, WI, 2003
Platforms
- Epic Ambulatory
- Epic OpTime
- Amerisource Bergen (ABC)
- Outlook
- Microsoft Teams
- Omnicenter
- OCRA
- CaseChek
- PeopleSoft (MarketPlace)
- MyTime
- Kronos
- EDW
Timeline
Clinical Operations Coordinator RN
Northwestern Medicine
02.2022 - Current
Clinical Operations Coordinator RN
Northwestern Medicine
10.2021 - 02.2022
Procedural Nurse
Duly Health and Care (Formerly Dupage Medical Group Surgery Center)
07.2019 - 09.2021
RN
Elmhurst Outpatient Surgery Center
07.2018 - 06.2019
Gastroenterology Triage Nurse
Dupage Medical Group
02.2018 - 06.2018
Endoscopy Registered Nurse
Medical Solutions-Agency
02.2016 - 11.2017
Preoperative/PACU Registered Nurse-PRN
OR Staffing-Agency
01.2016 - 10.2022
Endoscopy Registered Nurse
DuPage Medical Group Surgery Center
12.2015 - 02.2018
Perioperative/Postoperative Registered Nurse
DuPage Medical Group Surgery Center
04.2013 - 12.2015
Post Anesthesia Care Unit Nurse
Edward Hospital
12.2012 - 03.2013
Cardiac & Neuro ICU Registered Nurse
Edward Hospital
08.2009 - 02.2013
Master Degree - Healthcare Administration
Northwestern University
Bachelor of Science Degree - Nursing
Lewis University