Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Shannon Kelly

Gowanda Rehabilitation Nursing
Irving,NY
1
Certification
15
years of professional experience

Accomplished Registered Nurse Supervisor with a proven track record at Absolut Care of Westfield, enhancing patient satisfaction and team efficiency. Expert in clinical management and nursing staff leadership, I've significantly improved health outcomes through effective medication administration and empathetic patient care. Skilled in conflict resolution and quality improvement, my approach fosters a collaborative environment for superior care delivery.

Work History

RN

2 Years 9 Months
Gowanda Urgent Care | 06.2023 - 03.2026

Patient assessment

Performing physical assessments, taking vital signs, and collecting medical histories

  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.

RN Supervisor

5 Years 1 Month
Gowanda Rehabilitation Nursing | 08.2021 - Current
  • Supervised nursing staff to ensure high-quality patient care and compliance with healthcare standards.
  • Collaborated with interdisciplinary teams to coordinate patient care plans and optimize resource utilization.
  • Evaluated nursing services and identified areas for process improvement, enhancing operational efficiency.
  • Mentored junior nursing staff, fostering professional development and adherence to best practices in patient care.
  • Conducted regular performance evaluations, providing constructive feedback to promote team effectiveness.

Registered Nurse Supervisor

2 Months
Absolut Care of Westfield | 06.2024 - 08.2024

Provide direct nursing care to residents while supervising the nursing activities for the assigned shift. Perform nursing functions using established procedures, policies, guidelines, and standards as observed by the registered nurse.

RN Supervisor

11 Years 2 Months
Elderwood @ Hamburg | 06.2011 - 08.2022
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.

Education

Licensed Practical Nurse - Nursing

Erie 1 BOCES | Dunkirk

Associate Of Applied Science - Nursing

Trocaire College | Buffalo, NY | 12.2017
  • Dean's List May, 2017
  • 3.5 GPA

Skills

Physical and Psychological Evaluations
Customer Service
Nursing staff management
Planning and scheduling
Clinical judgment
Decision-Making
Clinical management
Patient Assessments
Community Resources
Medication Administration
Conflict Resolution
Quality Improvement
Medication Management
Policy updates
Staff Scheduling
Clinical assessment
Nursing documentation
Clinical leadership
Ethical practice
HIPAA compliance
Continuing education
Compassionate care
Clinical documentation
Interdisciplinary collaboration
Patient education
Staff supervision
Certified in CPR/AED
Critical thinking
Basic life support for health care providers (BLS)
Administrative staff supervision
Staff scheduling

Certification

BLS/CPR

Timeline

Registered Nurse Supervisor

Absolut Care of Westfield
06.2024 - 08.2024Read More

RN

Gowanda Urgent Care
06.2023 - 03.2026Read More

RN Supervisor

Gowanda Rehabilitation Nursing
08.2021 - CurrentRead More

RN Supervisor

Elderwood @ Hamburg
06.2011 - 08.2022Read More

Trocaire College

Associate Of Applied Science from Nursing
Read More

Erie 1 BOCES

Licensed Practical Nurse from Nursing
Read More
Shannon Kelly