Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Catherine Stewart

Taylor,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Curbside Lead

HEB Store
Taylor, TX
10.2016 - Current
  • Managed staff of 50 servers, delegating tasks and ensuring timely completion.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Ensured all orders were accurate and delivered promptly to the customers .
  • Addressed customer complaints in an efficient and courteous manner while adhering to HEB standards.
  • Resolved conflicts between employees quickly and fairly.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees to perform specific duties.
  • Handled escalated customer service issues professionally and courteously.
  • Addressed customer complaints promptly while remaining professional in challenging situations.
  • Assisted with training new curbside shoppers to increase speed of onboarding.

Education

High School Diploma -

Taylor High School
Taylor, TX
01-2010

Skills

  • Task Prioritization
  • Organizational Skills
  • Supervision and Leadership
  • Troubleshooting
  • Problem-Solving
  • Basic Math
  • Public Speaking

Accomplishments

  • employee of the mouth
  • training in feed back couching

Certification

  • alcohol sellers
  • food safety

Affiliations

  • reading
  • quilting
  • hiking

Timeline

Curbside Lead

HEB Store
10.2016 - Current

High School Diploma -

Taylor High School

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Catherine Stewart