Ajah Anderson
Houston,TX
Summary
Adaptable professional skilled in customer service and team collaboration. Demonstrates strong leadership and innovative problem-solving abilities, contributing to improved team outcomes and customer loyalty.
Overview
8
8
years of professional experience
Work History
Curbside Lead
HEB Grocery Store
Katy, Texas
04.2023 - Current
- Provided knowledgeable and friendly service, resolving customer issues to promote high satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Developed innovative ideas and solutions that enhanced team performance and outcomes.
- Collaborated with diverse coworkers to accomplish goals and address product and service-related issues.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Event Associate
Andretti's Indoor Carting and Games
Katy, Texas
10.2020 - 03.2023
- Provided excellent customer service to enhance guest experiences during events.
- Developed detailed itineraries for events, streamlining operations on event day.
- Oversaw inventory of event supplies and equipment, facilitating seamless operations.
- Set up and dismantled event spaces, ensuring compliance with safety standards.
Team Leader
Wingstop
Richmond, Texas
10.2018 - 10.2020
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Trained new employees in operational procedures and customer service best practices.
- Delegated daily tasks to team members to maximize group productivity.
- Managed inventory levels to ensure availability and minimize waste.
Education
Associate of Applied Science - Cyber Security
Houston City College
Houston, TX07-2028
Skills
- Inventory management
- Customer support
- Customer engagement
- Team collaboration
- Problem solving
- System troubleshooting
Timeline
Curbside Lead
HEB Grocery Store
04.2023 - Current
Event Associate
Andretti's Indoor Carting and Games
10.2020 - 03.2023
Team Leader
Wingstop
10.2018 - 10.2020
Associate of Applied Science - Cyber Security
Houston City College