Catherine Tchilingirian
Westlake Village,CA
Summary
Smart student studying in academic discipline and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Much experience in retail and customer service.
Overview
4
4
years of professional experience
Work History
Social Media Marketer
Ansgear
Simi Valley, California
08.2022 - 01.2025
- Analyzed market data to determine ways to reach target audience or intended segments.
- Conducted market research analysis to identify search query trends, real-time search and news media activity.
- Assisted in setting up or optimizing analytics tools for tracking visitors' behaviors.
- Created and published news and promotional content to increase fan engagement and channel growth.
- Managed daily social media content calendar, ensuring timely and relevant posts.
- Tracked competitor social media activities and adjusted strategies to maintain competitive edge.
Retail Sales Associate
Ansgear
Simi Valley, California
08.2020 - 01.2025
- My father is the owner of ANSgear so since I was young I've been working for him. I've been taught how to work in retail and engage with customers for the best shopping experience.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Prepared merchandise for purchase or rental.
- Demonstrated knowledge of store products and services.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Handled returns and exchanges according to company policies.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Offered suggestions for additional items that may be of interest to customers.
- Answered customer inquiries regarding product features, pricing, and availability.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
Oak Park High School
05-2027
Skills
- Multilingual communication
- Social media strategy
- Audience targeting
- Influencer marketing
- Conflict resolution
- Product knowledge
- Positive and professional
- Shelf stocking
- Friendly and outgoing
- Cash handling
- Sales expertise
- FLUENT IN ARMENIAN
- Cash register operation
- Barcode scanning
- Store maintenance
- Trend awareness
- Teamwork
- Armenian translation
Timeline
Social Media Marketer
Ansgear
08.2022 - 01.2025
Retail Sales Associate
Ansgear
08.2020 - 01.2025
High School Diploma -
Oak Park High School
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