Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Tobery

Brunswick,MD

Summary

  • Energetic Crew Member offering outstanding skills in customer service,
  • Well-trained in operating equipment to prepare food, Customer-focused Accurately takes orders and prepares daily food items to satisfy customers.


  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Crew Member Serving Guest

Dunkin Donuts
04.2022 - 02.2024
  • Responsible for delivering great and friendly guest experiences.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Collaborated with fellow crew members, ensuring smooth operations throughout the day.

Preparation Cook

Autumn Lake Health Care
05.2021 - 02.2022
  • Enhanced meal quality by maintaining a clean and organized work environment, diligently following sanitary guidelines.
  • Streamlined kitchen operations by precisely cutting, slicing, and chopping ingredients according to specified requirements.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Communicated effectively with line cooks regarding ingredient availability ensuring smooth transition from prep cook stage to final plating.
  • Collaborated with team members to optimize workflow efficiency and maintain a positive work atmosphere.
  • Managed stock rotation system guaranteeing freshness of ingredients used for menu items.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Operated dishwasher and manually washed dishes to clean all dishware, silverware, and cooking utensils.

Restaurant Hostess

Olive Garden
09.1997 - 04.2021
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Bartender

Woodsboro Tavern
01.2016 - 03.2021
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma -

Gov. Thomas Johnson High School
Frederick, MD
06.1976

Skills

  • Customer Engagement
  • Drive-Thru Operations
  • Menu Memorization
  • Food Running

Timeline

Crew Member Serving Guest

Dunkin Donuts
04.2022 - 02.2024

Preparation Cook

Autumn Lake Health Care
05.2021 - 02.2022

Bartender

Woodsboro Tavern
01.2016 - 03.2021

Restaurant Hostess

Olive Garden
09.1997 - 04.2021

High School Diploma -

Gov. Thomas Johnson High School

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Catherine Tobery