Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
References
Timeline
Generic

Catherine Vesely

New Smyrna Beach

Summary

Dynamic Clinical Service Manager at Landmark Health with a proven track record in quality improvement and regulatory compliance. Expert in team collaboration and patient advocacy, successfully decreasing APK while enhancing KPIs. Skilled in employee training and issue resolution, fostering high-performance teams dedicated to clinical excellence and patient satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Clinical Service Manager

Landmark Health
New Smyrna Beach
01.2022 - Current
  • Managed nursing services and patient care operations to ensure compliance with regulations.
  • Promoted teamwork and growth to develop high-performance teams.
  • Achieved quality metrics through strategic development and execution.
  • Maintained high customer satisfaction by resolving issues effectively.
  • Formulated strategies for functional and site-specific priorities.
  • Decreased APK while enhancing KPIs, driving productivity towards clinical excellence.
  • Devised training programs to address competency gaps in nursing staff.
  • Created work schedules and assignments based on workload and resource availability.

Orchid Cove Skilled Nursing Facility

Vitae Health Systems
Daytona Beach
12.2020 - 01.2022
  • Provided comprehensive physical examinations, including ordering appropriate diagnostic tests.
  • Conducted follow-up visits to monitor treatment progress and ensure effectiveness of interventions.
  • Ensured compliance with healthcare laws, regulations, and ethical standards.
  • Coordinated with members of multidisciplinary teams to provide integrated services for complex cases.
  • Utilized electronic health records (EHR) systems for accurate documentation of patient care.
  • Mentored nursing staff and students.

Palliative and Hospice APRN

Halifax Medical Center
Daytona Beach
01.2016 - 01.2020
  • Managed care of critically ill patients with hypertension, diabetes, renal failure, cardiac disease, closed head injuries, strokes, seizures and tumors.
  • Assessed patients' physical conditions to formulate effective care plans in the home and acute care settings.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Facilitated communication between the patient and family and healthcare team regarding prognosis and treatment options available.

Hospice Nurse Practitioner

Halifax and Overlook Hospice
12.2014 - 01.2016
  • Created and applied tailored care plans that would meet each patient's individualized needs.
  • Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology. Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.

Education

Master of Science - APRN

South University
Savannah, Georgia
01.2015

Bachelor of Science - Nursing

Ursuline College
Pepper Pike, Ohio
01.1991

Skills

  • Quality improvement and oversight
  • Regulatory compliance
  • Team collaboration
  • Professional conduct
  • Verbal and written communication
  • Issue resolution
  • Patient advocacy
  • Organizational skills
  • Employee training
  • Problem-solving
  • Personnel management
  • Program development for health efficacy

Certification

  • AANP Certified, Adult and Gerontology Primary Care Nurse Practitioner
  • DEA Registration Current
  • Florida Board of Nursing, Autonomous Nurse Practitioner

Additional Experience

  • Seasoned professional with over 30 years in practice as a registered nurse and APRN. Experience includes pediatrics, woman's health, education, ED/Trauma, hospice and palliative care, home based medical care, program development. and management.

References

References available upon request.

Timeline

Clinical Service Manager

Landmark Health
01.2022 - Current

Orchid Cove Skilled Nursing Facility

Vitae Health Systems
12.2020 - 01.2022

Palliative and Hospice APRN

Halifax Medical Center
01.2016 - 01.2020

Hospice Nurse Practitioner

Halifax and Overlook Hospice
12.2014 - 01.2016

Master of Science - APRN

South University

Bachelor of Science - Nursing

Ursuline College

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Catherine Vesely