Catherine Wentz
Denton,TX
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions
Overview
9
9
years of professional experience
Work History
Server
HG Sply Co.
01.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Senior Bartender and Shift Manager
Cool Beans Bar and Grill
03.2022 - Current
- Increased responsibility over three years of employment from bartender to senior bartender and then to shift manager.
- Supervised staff on preparing and delivering drinks and handling food
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Served high customer volumes during special events, nights, and weekends
- Analyzed demand for purchasing liquor and beer when placing orders
- Handled customer concerns with speed and knowledgeable support to achieve customer satisfaction and maintain long-term loyalty
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers to meet customer demands
Social Media Manager
Cool Beans
01.2023 - 09.2023
- Researched latest market trends and analyzed data to develop public relations strategies and tactics
- Increased brand awareness through development and implementation of successful community outreach campaigns
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Cultivated a strong image and identity with clear branding
- Created unique events and special promotions to drive sales
Social Media and Game Day Intern
Allen American Professional Hockey Club
08.2022 - 03.2023
- Managed game day activities such as fan interactions and charity events.
- Posted live game updates for fans on the teams multiple platforms.
- Created marketing and branding plans and strategies
- Responded to comments, posts, and questions from various channels under supervision of the Social Media Manager.
Barista and Cake Decorator
Whole Foods Market
06.2021 - 09.2022
- Verified the accuracy of orders while meeting strict deadlines fo producing completed products.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Style and Guest Services Team Member
Target
03.2016 - 08.2020
- Maintained current knowledge of store promotions and highlighted sales to customers,
- Stocked, tagged and displayed merchandise as required.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Arts - Interdisciplinary Art and Design Studies
University of North Texas
12.2024
Skills
- People Orientated
- Problem Solving
- Relationship Building
- Thrives Under Pressure
- Adaptable
- Leadership
- Collaboration
Affiliations
- Delta Gamma Fraternity: Honor Board Member-at-large
- UNT Talons: Vice President of External Relations
Timeline
Server
HG Sply Co.
01.2025 - Current
Social Media Manager
Cool Beans
01.2023 - 09.2023
Social Media and Game Day Intern
Allen American Professional Hockey Club
08.2022 - 03.2023
Senior Bartender and Shift Manager
Cool Beans Bar and Grill
03.2022 - Current
Barista and Cake Decorator
Whole Foods Market
06.2021 - 09.2022
Style and Guest Services Team Member
Target
03.2016 - 08.2020
Bachelor of Arts - Interdisciplinary Art and Design Studies
University of North Texas
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