Zachary Sudhoff
Lead / Head Server
Dublin,Ohio
Summary
Proven leader and efficient technology user, excelled at Senior Star by training staff and enhancing customer loyalty through exceptional problem-solving. Expert in team management and employee training, significantly improving dining service efficiency. Skilled in both interpersonal communication and technical tasks, ensuring smooth operations and positive resident experiences.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Head Server
Senior Stars ( Dublin Retirement Village )
07.2023 - 04.2024
- Trained servers on all daily tasks.
- Checked residents into dining room via iPad.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Closing duties: cleaning tables, vacuum carpets, prepare tables for next day’s service.
- Ensured all workers have finished their assigned duties staff members on use of POS system.
Server
Senior Star ( Dublin Retirement Village )
06.2022 - 07.2023
- Responsible for seating residents, taking meal orders and delivering food to residents.
- Washed, dried and putt away meal dishes.
- Food runner: delivered residents meals to their individual rooms for approximately 184 residents.
Education
Collage Preparation Courses
Dublin Jerome High School
Dublin, Ohio 430162025
Skills
Dedicated
References
Available Upon Request
Certification
CompTIA - ITF+
Timeline
CompTIA - ITF+
05-2024
Head Server
Senior Stars ( Dublin Retirement Village )
07.2023 - 04.2024
Server
Senior Star ( Dublin Retirement Village )
06.2022 - 07.2023
Collage Preparation Courses
Dublin Jerome High School
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