Catherine Williams
Greensboro,NC
Summary
Assisted in production operations across day and night shifts. Set up equipment following verbal and written instructions. Organized work environment to enhance efficiency, effectiveness, and safety. Received positive feedback from supervisors and managers for dedication and hard work. Supported the needs of employers, customers, and coworkers. Demonstrated eagerness to learn and respect for others.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Merchandising Associate
Food Lion
Greensboro, NC
02.2025 - Current
- Developed and executed merchandising strategies to enhance product visibility and drive sales.
- Analyzed market trends to optimize inventory levels and improve product assortment.
- Collaborated with cross-functional teams to implement promotional displays in-store.
- Trained and mentored junior associates on merchandising best practices and company standards.
- Managed stock replenishment processes to maintain optimal inventory flow and reduce stockouts.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Collaborated with store team to execute promotional events and seasonal displays, driving sales growth.
- Updated pricing and signage to complete product displays and educate customers.
Attendant
Pit Stop Gas Station
Greensboro, NC
11.2024 - 12.2025
- Provided excellent customer service by assisting patrons with fuel purchases and convenience store items.
- Maintained cleanliness and safety standards across the gas station premises to ensure a welcoming environment.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Monitored fuel inventory levels, reporting discrepancies to management for timely replenishment.
- Trained new attendants on operational procedures and customer service best practices for optimal performance.
- Resolved customer complaints effectively, fostering a positive experience and encouraging repeat business.
Bindery Operator
Essentra Packaging/MM Group
High Point, NC
08.2022 - 11.2024
- Interpreted work orders and analyzed job specifications to configure machinery accurately.
- Assessed product quality and visual presentation to ensure compliance with standards.
- Oversaw loading of machines with appropriate size and type of stock.
- Executed quality control measures through hourly reviews of final products.
Service Writer
Impex Auto Sales
Greensboro, NC
10.2021 - 07.2022
- Documented and organized customer information to enhance data accuracy.
- Facilitated communication of customer information to technicians for effective service delivery.
- Entered customer and vehicle data into customer relationship management system and service database.
- Managed writing and tracking of service work to ensure timely completion.
- Generated automotive work estimates by assessing required labor, supplies, and materials.
- Achieved timely billing for clients through effective management of work transactions.
- Facilitated customer inquiries and communications throughout service processes.
Engineer Technician
Oasis Staffing
Greensboro, NC
08.2020 - 02.2022
- Leveraged Excel to analyze data and trends, ensuring compliance with engineering requirements.
- Executed testing procedures by connecting cables to devices according to engineers' specifications.
- Formulated comprehensive test plans to optimize operational efficiency during shift duration.
- Executed loading of comments to identify errors and rectify data discrepancies.
- Followed standard 5S practices to maintain organized workspaces. Supported safety protocols and adhered to established work procedures. Assisted in promoting a culture of safety and efficiency.
Extruder Operator
Pactiv
Greensboro, NC
11.2016 - 07.2020
- Mastered formulation and interpretation of resin recipes for optimal results.
- Executed order reading, accessing, and comprehension within ERP systems.
- Assisted in managing thread lines to maintain project flow. Supported team members in addressing issues related to thread lines. Contributed to the organization of thread lines for efficient project execution.
- Adjusted profiles and machine settings to align with specifications.
- Managed evaluation of alarms within IFA system to ensure operational efficiency.
- Executed various quality checks and conducted thorough quality inspections.
- Executed data entry for production metrics into ERP system to ensure accurate tracking and reporting.
Education
High School Diploma - Education
Dudley High School
Greensboro, NCSkills
- Forklift and Pallet Jack Operations
- Basic Math Skills
- 5S Method
- Assembly Experience
- Quality Inspections & Audits
- Equipment Calibration
- Customer Service
- Power Tools
- Basic Mechanical Knowledge
- Troubleshooting
- Microsoft
Certification
First Responder
Languages
Spanish
Limited Working
Timeline
Merchandising Associate
Food Lion
02.2025 - Current
Attendant
Pit Stop Gas Station
11.2024 - 12.2025
Bindery Operator
Essentra Packaging/MM Group
08.2022 - 11.2024
Service Writer
Impex Auto Sales
10.2021 - 07.2022
Engineer Technician
Oasis Staffing
08.2020 - 02.2022
Extruder Operator
Pactiv
11.2016 - 07.2020
High School Diploma - Education
Dudley High School