Catherine Sabillo
Phoenix,AZ
Summary
Certified Medical Assistant by trade, skilled in varies positions within the clinical aspect such as Primary Care, Bariatric, geriatric & cardiology. Also experienced working with Optometry, working with Optos and OTC machine. Customer Service experience working in call centers and remote. I love to learn, easy going and I am fast learner, I believe in healthy work environment where team work is essential to performance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Momba Home Health Care
Goodyear, Arizona
01.2026 - Current
- Supported bathing, dressing and personal care needs.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Reported concerns to nurse supervisor to promote optimal care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Improved patient outlook and daily living through compassionate care.
Optical Technician
Arrowhead Optometry
Glendale, Az
01.2025 - 10.2025
- Processed patient orders and managed records within the optical system.
- Resolved customer complaints regarding product quality or service issues promptly.
- Maintained inventory of optical supplies and equipment for efficient operations.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Completed administrative tasks related to record keeping and documentation.
Medical Assistant
Abrazo Medical Group
Avondale, AZ
10.2022 - 07.2024
- Maintain patient records, prepare examination rooms before physicians or nurses need them to assist with exams, complete assignments such as patient cases, lab orders, Prior Authorizations. And take temperatures. Rooming patients in a timely manner. Specializing in many different specialties and Primary Care.
- Assisted physicians with patient examinations and procedures in fast-paced environment.
- Coordinated lab tests and communicated results to patients and healthcare team.
- Educated patients on treatment plans, medications, and preventive care measures.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Externship Medical Assistant
Shafa Medical
Phoenix, AZ
07.2022 - 10.2022
- Prepare exam rooms before patient enters, doing vitals, go over chart, medical history, medications, lab and imaging orders and results.
- Assisted physicians in patient examinations and procedures at Shafa Medical.
- Managed patient records using electronic health record systems effectively.
- Scheduled appointments and coordinated patient flow to optimize office efficiency.
- Educated patients on treatment plans and medication instructions clearly.
Medical Assistant PRN
Lifeline Screening of America
Phoenix, AZ
03.2022 - 10.2022
- Maintain accurate reading of Pretrial Artery Decease testing, Osteoporosis screening and Diabetic screening. Setting up stations per event, checking in patients, explaining thoroughly of different procedures.
File Clerk
Saint Luke's Hospital
Tempe, AZ
02.2021 - 03.2022
- Chart Retrieval Specialist-Provided accurate, valid and complete information by using the proper methods/tools. Kept records of customer interactions, processed customer accounts and filed documents. Followed communication procedures, guidelines and policies. Researched answers or solutions as needed.
Customer Service Representative
Empereon-Constar
Phoenix, Arizona
01.2018 - 12.2021
- Provided exceptional customer support through phone and chat interactions.
- Resolved customer inquiries and issues efficiently and effectively.
- Documented customer interactions using CRM software for tracking purposes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed positive relationships with customers through friendly interactions.
- Verified payment details to ensure compliance with company policies.
- Maintained accurate records of all payment activities and transactions.
Education
UEI College
Phoenix, AZHigh School Diploma -
Seaside High School
Seaside, CASkills
- Vital Signs & Measurements
- Specimen Handling
- Take Medical History & Assist with Patient Forms
- Wound Care
- Basic Surgery Set-up & Patient Preparation
- Medical Terminology
- OSHA Guidelines
- Specimen Labeling
- Medical Asepsis & Sterilization
- Venipuncture Procedure
- Butterfly Techniques
- Basic Pharmacology
- Exam Room Set Up
- Injections
- Rooming Patients
- Taking Vital Signs
- Verifying Insurance
- Charting & Filing
- Telephone Etiquette
- Taking payments
- Insurance Verification
- Electronic Data Entry
- Appointment Scheduling
- Patient Identification
- Human Anatomy
- Medication Administration
- Capillary Procedures
- Urinalysis
- Universal Infection Control
- Medical Histories
- Optical machinery operation
- Customer relationship management
- Problem solving
- Effective communication
- Prescription interpretation
Certification
- American Heart Association, Phoenix, AZ, 04/01/24, 04/01/26
- Business Technology, Stockton, CA, 02/01/03, 05/01/05
References
Available upon request
Volunteer Experience
Vineyard Church of North Phoenix, Peoria, AZ, 05/01/17, Present
Timeline
Caregiver
Momba Home Health Care
01.2026 - Current
Optical Technician
Arrowhead Optometry
01.2025 - 10.2025
Medical Assistant
Abrazo Medical Group
10.2022 - 07.2024
Externship Medical Assistant
Shafa Medical
07.2022 - 10.2022
Medical Assistant PRN
Lifeline Screening of America
03.2022 - 10.2022
File Clerk
Saint Luke's Hospital
02.2021 - 03.2022
Customer Service Representative
Empereon-Constar
01.2018 - 12.2021
UEI College
High School Diploma -
Seaside High School