Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Mercedes Ortega

In home care service
Fresno,CA
1
Certification
7
years of professional experience

I am a motivated team player with excellent customer service and strong problem solving skills to take new challenges with my team

Work History

Caregiver

7 Years
In home care service | 08.2019 - Current
  • Provided compassionate personal care to clients, ensuring comfort and well-being.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted patients in standing and walking safely to promote mobility and independence.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Administered medications according to prescriptions, maintaining safety protocols.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Education

Diploma - Medical billing coding and administrative

SJVC | Madera, CA | 08-2015
  • OSHA Guidelines
  • HIPPA guidelines
  • Medical Terminology
  • Human Anatomy
  • Dean's List-2015/2016
  • Medical billing
  • Telephone techniques
  • Medical Records
  • Verifying Insurance
  • Greeting patients
  • Checking in and out Patients
  • Scheduling appointments
  • Typing Certificate
  • CPR/BLS

Skills

Vital Signs & Measurements
Vital signs monitoring
Medication Administration
Basic First Aid
Patient Safety Awareness
Patient history assistance
Exam Room Set Up
Rooming Patients
OSHA Guidelines
Medical Terminology
Personal Care Assistance
Companionship Services
Charting & Filing
Electronic Data Entry
Insurance Verification
Appointment Scheduling
Telephone Etiquette
Patient Identification

Certification

UEI Collage- 01/2026

  • CPR
  • Presidents lists
  • HIPPA
  • OSHA

Timeline

Caregiver

In home care service
08.2019 - CurrentRead More

SJVC

Diploma from Medical billing coding and administrative
Read More
Mercedes Ortega